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Smythe Volvo - Service Center

Summit, NJ

4.9
1,240 Reviews

1,240 Reviews of Smythe Volvo - Service Center

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June 01, 2016

Service experience at smythe volvo Summit NJ Great service directed by Travis LaFever. Professionalism and customer service on display at Smythe Volvo, summit. Travis exemplifies excellence and More

by dave123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis LaFever
Jun 03, 2016 -

Smythe Volvo responded

Excellent! We are always happy to hear that our employees are able to go above and beyond and we are glad that Travis was able to go the extra mile to give you the best and most professional customer service. Quality is very important to us and we can ensure that you will have a quality service experience for years to come! Thank You, #VolvoForLife

May 31, 2016

Great experience Came in with air conditioning issue. I was given loaner car which helped me with an important event I was holding on Saturday. Much appreciated. More

by Sydney6150
Recommend Dealer
Yes
Employees Worked With
Tony Plesh
Jun 02, 2016 -

Smythe Volvo responded

Awesome! We take great pride in being one of New Jersey's leading Volvo dealerships in customer satisfaction and service and we are very glad that we were able to get you back on the road in time! Thank You! #VolvoForLife

May 11, 2016

Amazing service as always ! Smythe Volvo, by far has the best service department in the Auto industry! Dennis, Travis and Nick have helped me recently with service on my 2 XC60's More

by Alexruizemail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Pavano, Travis LaFever, Dennis Jeffers
May 12, 2016 -

Smythe Volvo responded

Excellent to hear! We are excited to have won your high honors, our service department not unlike the rest of our dealership works our best to deliver a world class experience. It is our goal to make you feel like family and make your experience as personal and friendly as possible. We are glad to have gotten you back on the road safely, enjoy your XC60s! #VolvoForLife

April 30, 2016

Service Needed my vehicle checked over for a long trip I was going to be taking , made my appointment with Doug , and my vehicle was looked over and serviced More

by Cars1234
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2016 -

Smythe Volvo responded

We are happy to help! It is core value of Smythe Volvo to ensure that all of our customers enjoy a satisfactory and safe experience with their Volvo. We are glad that we were able to prepare you for your trip. Enjoy! #VolvoForLife

April 29, 2016

Great customer service The service department at Smythe Volvo is quite knowledgeable. They helped me understand the finer details of my repair and were very pleasant to deal More

by Carguy45
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis LaFever
May 10, 2016 -

Smythe Volvo responded

Great to hear! We take a lot of pride in being one of New Jersey's leading Volvo dealerships in customer satisfaction and service and we are very happy to have lived up to our reputation. We are glad that you were well informed as we want to make sure that you feel comfortable in knowing that your car is in good hands. #VolvoForLife

April 27, 2016

Great Experience The service I received here was great. They didn't hesitate to answer any questions I had, and provided a really pleasant experience. I would defini More

by LunasMom1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis LaFever
May 10, 2016 -

Smythe Volvo responded

Fantastic! Smythe Volvo takes pride in being one of the leading New Jersey dealerships in customer satisfaction and service and we are excited to hear that Travis made it all the more pleasurable! Thank You! #VolvoForLife

April 08, 2016

Excellent and Friendly Service for almost 15 Years! I have gone to Smythe Volvo for all service, since I bought my car there in 2002. I have never been disappointed. The service department does their b More

by Lorri Lizza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Plesh, Tom Rzasa, Nick Pavano
May 06, 2016 -

Smythe Volvo responded

15 years is quite an accomplishment! We value all of our customers and appreciate your loyalty to Smythe Volvo. We are glad that our service department was consistantly satisfactory and we can assure you it will stay that way! We also love hearing that you have enjoyed your S60 for so long, 142,000 miles of safety is impressive! Thank you for being a loyal Smythe Volvo customer. Here is to the next 15 years! #VolvoForLife

March 30, 2016

job well done The service team at Smythe is very caring, helpful, and knowledgable. All of my experiences there have been positive ones. Hassle-free time with the l More

by lks150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2016 -

Smythe Volvo responded

Fantastic! We are joyed to hear that your service experience with is has been painless and hassle free. Thank You. #VolvoForLife

March 29, 2016

Exceptional service, every time. The Team at Smythe Volvo is professional, courteous, knowledgable, friendly - everything you could ask for when choosing an auto dealership to service More

by rcobleigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Plesh
Mar 29, 2016 -

Smythe Volvo responded

Great! We try ur best to ensure that our whole dealership is on board with delivering an overall top notch experience! Thank You.

March 28, 2016

Great Experience! I took my car in to get the front brakes replaced, as well as get my headlights checked out. Tom Coward was extremely friendly, courteous and helpful. More

by everydayvolvo!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2016 -

Smythe Volvo responded

We are happy to hear of your experience! Smythe Volvo takes customer service and satisfaction very seriously. We know that when we can ensure your vehicle's safety, you can leave here a safe and happy customer. Thank you and we are glad Tom was of help!

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