Smythe Volvo - Service Center
Summit, NJ
1,247 Reviews of Smythe Volvo - Service Center
C30 60K mile service Thanks to Dennis Jeffers for making my visit today successful. I brought my daughter's C30 in for a 60K service and he made certain it was thoroughly Thanks to Dennis Jeffers for making my visit today successful. I brought my daughter's C30 in for a 60K service and he made certain it was thoroughly inspected and in tip-top shape. Kudos to Smythe for having courteous and concerned staff like Dennis! More
Excellent, as always I received excellent service from a friendly, dependable place. The waiting area is very comfortable. The wifi is terrific, and I am always able to ge I received excellent service from a friendly, dependable place. The waiting area is very comfortable. The wifi is terrific, and I am always able to get a lot done. Thanks so much! More
Wonderful Service Experience Just had my 2012 S60 in for its 37K service at Smythe in Summit, NJ- where I purchased the car. As always, it was a pleasant experience. Everyone wh Just had my 2012 S60 in for its 37K service at Smythe in Summit, NJ- where I purchased the car. As always, it was a pleasant experience. Everyone who works there is knowledgeable and so courteous. I dealt with Dennis Jeffers this time (actually last time as well when I had an emergency trip for a flat caused by a pothole!) and he's fabulous. He provided a thorough explanation re: work that was done and also detail on future maintenance. I appreciate his clear communication and pleasant demeanor. And- when I picked up my car it had been washed and vacuumed!!! What a nice treat and surprise! I was thrilled! One less thing for me to do before I head out on my summer road trip. A big thank to Smythe and Dennis! More
Double Volvo Service (S60/XC60) Have 2 daughters heading to college and needed a quick service and some repairs on our Volvos. The service people got us in and Travis did a great jo Have 2 daughters heading to college and needed a quick service and some repairs on our Volvos. The service people got us in and Travis did a great job for us! More
Great Service I have been a long standing customer at Volvo. One thing that stands out is the level of service I get when I need to bring the car in. Most times, I I have been a long standing customer at Volvo. One thing that stands out is the level of service I get when I need to bring the car in. Most times, I have Nick Pavano servicing me. He always makes sure I'm aware of what repairs need to be done, gives great advice, goes the extra mile and treats me like a valued customer. I could go elsewhere to get repairs/maintainence done but I don't. I like going where I'm treated like "a cousin". More
Two Recent Repairs I have had to bring in two different cars for two different reasons in the past week or so. I purchased both cars at Smythe and continue to service t I have had to bring in two different cars for two different reasons in the past week or so. I purchased both cars at Smythe and continue to service them there. In fact, we purchased our first car from them in 1993 and have been loyal customers since that time. Given the amount of choices we have in the area, I have to say that Smythe goes the extra mile (no pun intended) and really earns our business. I am continually impressed by the personnel there and their deep interest in doing what is right and making sure we have the best experience possible. I like the new dealership and enjoy the waiting time in the new lounge area. My most recent experience was today when I had a new set of tires installed and a brake pad replacement. Both were done as promised and it is amazing what a new set of tires feel like compared to the old ones. Nick did a great job advising me about the tires (I had come in to have one repaired) and for also seeing that the brakes needed attention. My trust in the team gave me confidence that the new set of tires was appropriate and confirmed a suspicion that I had. While I was there, I was also able to order a part for one of my cars and Scott did a great job locating it and ordering it for me. I also recognize some of the others who helped me on my last visit (Tom, Tina and Doug). Tony continues to be a big help in making sure I am well taken care of. Thanks to the team! More
Efficient, Compitent and Courteous Doug handled my mirror and tire problems with efficiency. I would recommend always Smythe. Having had several accidents caused my others Doug was Doug handled my mirror and tire problems with efficiency. I would recommend always Smythe. Having had several accidents caused my others Doug was exceptional while helping me. More
Service is always exceptional. Tom Coward and the other employees are always usurious and helpful. They clearly explain any problems with my vehicle and service, even non-rutine, is Tom Coward and the other employees are always usurious and helpful. They clearly explain any problems with my vehicle and service, even non-rutine, is always hassle free. I rely on a loner car when mine is in for maintenance. This is a vital and valued service. More
Always the best I brought my 2010 XC70 in for normal scheduled service. Doug called to let me know the tires were getting low on tread. He gave me a very good deal on I brought my 2010 XC70 in for normal scheduled service. Doug called to let me know the tires were getting low on tread. He gave me a very good deal on the tires and got me a rebate from Michelin. I'll enjoy my vacation trip next week, with the confidence that Doug always brings. More
Out of Town Service Assistance While visiting family out of town we experienced low tire pressure warnings on our new Volvo V60. We were unable to resolve by routine inflation to While visiting family out of town we experienced low tire pressure warnings on our new Volvo V60. We were unable to resolve by routine inflation to correct pressure. Before heading home to Florida we took the chance and drove to Smythe Volvo and Nick Pavano assisted us. He had an extremely busy service shop but was willing to take a look at the situation and within 15 minutes he was able to resolve the problem and had us back on the road. We couldn't be more appreciative of the service we received from Nick!! More