1,233 Reviews of Smythe Volvo - Service Center
What a pleasure dealing with Doug and Smythe. So different from the horrible experiences I always had at Manhattan Volvo. Here you feel they care about you and your car. And the personal service c different from the horrible experiences I always had at Manhattan Volvo. Here you feel they care about you and your car. And the personal service can't be beat. Doug did everything he promised to do, and more. I trust Doug. I asked him if I needed new tires for my XC60, and planned on buying them without checking if he said I needed them. Doug said I didn't need them yet. I am sure others would have said I did even if I didn't yet. And I normally don't trust people. Especially after dealing with the people at Manhattan Volvo and other dealers throughout my life. Skeptical and cynical, yet. But not at Smythe. They have the old fashioned customer service feel that is so rare today when all most care about is cash. I even plan to buy my next Volvo from them because the service department is so great. More
I visited Smythe Volvo's service department for scheduled maintenance and to address a few issues with the car. I worked with Ryan Tucker, who treated me professionally and was very pleasant to do scheduled maintenance and to address a few issues with the car. I worked with Ryan Tucker, who treated me professionally and was very pleasant to do business with, and did everything he could to address the issues we discussed. This dealership has been terrific to work with from day 1. More
I have been a customer of Smythe Volvo since 1994, first for servicing, then for purchasing two Volvos. The service department has a staff of extraordinary people. My wife and I always warmly greeted and p for servicing, then for purchasing two Volvos. The service department has a staff of extraordinary people. My wife and I always warmly greeted and put at ease regarding the servicing of our cars. We have full faith in the service department to remedy any issues we may have. The service advisors are trustworthy and very knowledgeable. I have full confidence that I will be treated honestly and in a timely fashion. More
A major repair expense (fuel tank pump) was minimized thanks to Smythe Service working with Volvo warranty claim, even though the item had just passed the warranty period. thanks to Smythe Service working with Volvo warranty claim, even though the item had just passed the warranty period. More
We had a problem with our Volvo and we we under time constraints. Tony and Ryan solved the problem and we made our commitment. Other car dealership's service departments could learn a lot from Symthe' constraints. Tony and Ryan solved the problem and we made our commitment. Other car dealership's service departments could learn a lot from Symthe's service team. They are friendly, professional and go out of their way to satisfy the customer. We have always been extremely pleased with the service group at Symthe Volvo. More
Excellent experience, as usual. My car went in for 45k service. Loaner car was clean and gassed up. Tom connected with me during the day to let me know the status of the car. He clearly explained all i service. Loaner car was clean and gassed up. Tom connected with me during the day to let me know the status of the car. He clearly explained all issues to me when the car was picked up. More
I purchased a 1994 Volvo 940 from Smythe Volvo in 1994, I always had it serviced there. The service dept. is excellent and the staff is friendly and courteous. I purchased my 2004 XC 90 from Smythe and as always had it serviced there. The service dept. is excellent and the staff is friendly and courteous. I purchased my 2004 XC 90 from Smythe and as always, I took it to them for all servicing. I am very pleased with all. When I am in the market for another Volvo, I will go to Smythe. More
Trust is the most important thing for me when I have a car serviced. I feel that at Smythe Volvo this is the underlying value to customer service and quality work. car serviced. I feel that at Smythe Volvo this is the underlying value to customer service and quality work. More
They make every service appointment enjoyable and hassle free. I will only come to Smythe Volvo. Thank you for taking such good care of me and my family's car! free. I will only come to Smythe Volvo. Thank you for taking such good care of me and my family's car! More
As usual I received prompt attention when I called for service on my Volvo S60. Aside from the regular maintenance interval, I had some questions about software upgrades and other small details. It's alwa service on my Volvo S60. Aside from the regular maintenance interval, I had some questions about software upgrades and other small details. It's always good to have your car up to snuff - no matter how small the issue, because that contributes to the feeling of reliability and safety that you chose Volvo for in the first place. The second half of that choice is the service provided to keep you happily rolling. THAT'S what I have come to rely on at Smythe, and that's what continues to be provided. Thanks to all at Smythe for another year of safe and comfortable motoring. More