Sommer's Buick GMC Subaru

Bought our 2023 GMC Canyon Elevation in July. The day of delivery we were told that they noticed a right upper light clip was missing and it needed to be installed. The service department would t The day of delivery we were told that they noticed a right upper light clip was missing and it needed to be installed. The service department would take care of it and call us when the part came in. Two weeks ago we brought our truck in because we had issues with windows that go down and don't go back up. We had to shut engine off and start again for the window to go back up. Along with that problem we also told the service department at times both blind spot detection lights would illuminate when there was no car there. Sometimes staying on for 2-3 minutes. Sunny and rainy weather it has occurred. We also reminded them about the front light clip. The service manager was perplexed and told us that we could get that fixed at any GM body shop in the area and they couldn't fix it there. So here we are almost 3 months of owning the truck and we were first told this ! We had the truck in all day. We pick it up and the service department tells us they could not find ANYTHING wrong with the truck Were treated like it was operator error. So we take it to a service department in Sheboygan and guess what? EVERTHING we stated wrong with the truck they found there was certainly an issue ! The windows are fixed. The side mirrors they had to order a new part and the light clip they can also fix! VERY DISAPOINTED WITH THE SERVICE DEPARTMENT. Not only were we inconvenienced but we were treated it was our fault. Makes us wonder if they even looked at our truck in the first place. From now on we will take our truck to Sheboygan for service . More

Communication between the customer and the service department is excellent. Estimated service time is almost always accurate. department is excellent. Estimated service time is almost always accurate. More

Friendly Staff. Great vehicle selection on lot. Fair price. Unpressured by sales staff. Easy test drives. Fair trade in value offered. Costco Auto Discount Dealer! Great vehicle selection on lot. Fair price. Unpressured by sales staff. Easy test drives. Fair trade in value offered. Costco Auto Discount Dealer! More

Very friendly service. Showroom and service departments are immaculate. After purchasing my vehicle the follow up from customer service was great. I was called several time Showroom and service departments are immaculate. After purchasing my vehicle the follow up from customer service was great. I was called several times to ask if I had any questions or concerns and after driving the car for a couple weeks I brought the car back to have all my questions answered. I found this especially helpful. More

The car buying experience with Seth was very, very, very very good. Is that 15 words? very good. Is that 15 words? More

Suburu in for 24,000 mile service. This was the second time we were greeted by Steven. This is our 8th Suburu in the family. We have been satisfied with the service. Steven is intel This was the second time we were greeted by Steven. This is our 8th Suburu in the family. We have been satisfied with the service. Steven is intelligent, personable, clear with questions and answers, and a terrific person. Great employees need to be recognized. More

Our sales person was thorough and knowledgeable. Finance person was friendly and absolutely no pressure to purchase anything. VERY PLEASED. Our transaction was quick and easy. Follow up from Som Finance person was friendly and absolutely no pressure to purchase anything. VERY PLEASED. Our transaction was quick and easy. Follow up from Sommers has been helpful and appreciated. More

We have purchased multiple vehicles from Sommer’s in the past and have always been very satisfied. This time around was no different. From the very first contact via phone , there were attributes of respec past and have always been very satisfied. This time around was no different. From the very first contact via phone , there were attributes of respect, friendliness, professionalism and knowledge. Adam Dreiwer was so helpful, full of information, no pressure. Very thoughtful and accommodating. Listened to my needs in a car. He was also very professional but personable. He took away my anxiety in this whole car buying experience . If I could give him 10stars I will. I bought my vehicle there so now I am hoping to get same satisfaction with the maintenance and service department. Thank you Adam! More

Sommer’s was the best dealership I contacted on the purchase of my new Subaru. Everything from initial contact to vehicle delivery went very smoothly. purchase of my new Subaru. Everything from initial contact to vehicle delivery went very smoothly. More

Great service on time and courteous employees who informed of when my car would be ready informed of when my car would be ready More