Sons Honda

Number 1 in my book My experience at sons honda was great. The costumer service was better than any dealership I had ever been to. Leading the charge was Bill kelly who My experience at sons honda was great. The costumer service was better than any dealership I had ever been to. Leading the charge was Bill kelly who I think in my opinion one of the best salesmen in the state of Georgia. Highly motivated and great knowledge of the the vehicles that he is selling. Definitely made my experience worth it and will be sure to make another purchase from sons honda. More

Awesome Salesman! If you are in need of a new car and help finding what’s right for your budget Mr. Billy Kelly is the greatest car salesman to ask for not only was he If you are in need of a new car and help finding what’s right for your budget Mr. Billy Kelly is the greatest car salesman to ask for not only was he patient but he made sure I was absolutely happy with my car! You can’t find another car salesman like him! Thank you so much for your help with my purchase! Billy Kelly keep working as you do I appreciate you and for all your help! More

Great Service I enjoyed my car buying experience. I bought a new Honda Civic 2018 and Billy Took real good care of me. He was on point with his service. Go see Bil I enjoyed my car buying experience. I bought a new Honda Civic 2018 and Billy Took real good care of me. He was on point with his service. Go see Billy if you want a new Honda More

Excellent The person who sold me my car was amazing! It seemed like they cared about my needs, wants and things that are important to me. I really appreciate th The person who sold me my car was amazing! It seemed like they cared about my needs, wants and things that are important to me. I really appreciate the time and effort that you took with me finding the perfect car. More

Mr. Kelly customer service He took the time to answer all of my questions. He wasn't pushy and he had great customer service. He made feel that my want and needs were important He took the time to answer all of my questions. He wasn't pushy and he had great customer service. He made feel that my want and needs were important More

FRAUD I am currently considering suing Sons Honda because they fraudulently ran a credit report without my authorization. While filling out my paperwork I w I am currently considering suing Sons Honda because they fraudulently ran a credit report without my authorization. While filling out my paperwork I was told by the sales rep that I have to provide my social security number. I told her that I do not want a credit check and she assured me it would not happen. It was done anyway and has consequently affected my credit negatively. The finance officer Derek apologized and said he would see if it can be removed but this was weeks ago. I have disputed with equifax and depending on if they can have it removed I will go forward with a lawsuit for fraud. More

New Car I recently purchased a 2018 Honda CRV from Sons Honda. My salesman, William Garner, was fun to work with. He was careful to make sure I was comforta I recently purchased a 2018 Honda CRV from Sons Honda. My salesman, William Garner, was fun to work with. He was careful to make sure I was comfortable in my new car, showing me all of the tech advances my old car did not have. I like the safety features, but am disappointed that there is no way to play my music CDs in this car. More

Messed up my engine I went to Sons of Honda dealership to get my oil changed. 2 weeks after getting my oil changed, I hear a sound coming from my engine. I checked my oil I went to Sons of Honda dealership to get my oil changed. 2 weeks after getting my oil changed, I hear a sound coming from my engine. I checked my oil dip stick and it was literally no oil reading. When I took it back to the dealership, they just filled it up with oil and told me the engine is my problem and they had nothing to do with it, the only thing they could do was give an engine for 4000.00. Do not get your oil changed from them, if you do, always check your oil dip stick after they do an oil change. More

If I could give them an “F” I would... IF I COULD GIVE THIS PLACE A “F” I WOULD AND UNFORTUNATELY I HAVE TO GIVE THEM ONE STAR. THIS IS THE WORST HONDA PLACE ON THE SOUTH SIDE OF ATLANTA. R IF I COULD GIVE THIS PLACE A “F” I WOULD AND UNFORTUNATELY I HAVE TO GIVE THEM ONE STAR. THIS IS THE WORST HONDA PLACE ON THE SOUTH SIDE OF ATLANTA. RUN DON’T BUY OR GET YOUR CAR SERVICED AT THIS CAR MILL. WE BROUGHT A USED 2003 HONDA CIVIC IN 9/17 AND BY 10/17 WE BROUGHT IT IN FOR OVERHEATING AND A COOLANT LEAK THE REPAIR WAS MADE. THE CAR CONTINUED TO OVERHEAT AND WE TOOK IT BACK TO THEM IN 11/17 TO BE TOLD THAT THE CAR NEEDED A NEW RADIATOR FAN THE REPAIR WAS MADE. PAUL TOLBERT THE ASSISTANT SERVICE MANAGER ALSO TOLD ME THAT THE CAR HAD GASKET DAMAGE AND I SHOULD CONSIDER GETTING RID OF THE CAR. WHICH I FOUND TO BE INTERESTING SINCE WE JUST BROUGHT THE CAR FROM THEM. ONCE PAUL TOLBERT REALIZED WHAT HE SAID TO ME HE CHANGED HIS STORY. WHEN I PICKED UP THE CAR I ASKED PAUL TOLBERT AGAIN WERE THE GASKETS GOOD HE SAID “YES YOU ARE FINE NO PROBLEM.” SO MOVE FORWARD TWO WEEKS LATER WE TAKE THE CAR TO AN INDEPENDENT MECHANIC BECAUSE OF OVERHEATING AND YES YOU GUESSED IT GASKET DAMAGE AND IT IS NOT A NEW PROBLEM. BASICALLY THEY SOLD US A CAR THAT THEY KNOWINGLY KNEW HAD ENGINE PROBLEMS. YES WE KNOW THE CAR IS “AS IS” BUT A GASKET IS A MAJOR ISSUE. WE TOOK THE CAR BACK TO THEM AND AFTER GOING BACK AND FORTH AND IGNORED PHONE CALLS. SOMEONE NAMED JIM/JOE FINALLY TOLD ME THAT THEY WILL ONLY FIX WHAT IS HAPPENING AT THE TIME IT IS BROUGHT IN. IN HIS 40 YEARS OF EXPERIENCE GASKETS CAN OUT AT ANY TIME. WHICH PROVES THEY WILL KEEP MILKING MONEY FROM YOU UNTIL THEY GET TO THE HIGH DOLLAR REPAIR. THEY WILL NOT FIX THE PROBLEM ONLY THE SYMPTOMS WHICH LEADS TO MORE MONEY IN THEIR POCKETS. AFTER DAYS OF KEEPING MY CAR AND NO RESOLUTION PAUL TOLBERT BASICALLY ME YOU ARE OUT OF LUCK AND IT WILL COST $1500 AT A MINIMUM HERE ARE YOUR CAR KEYS TAKE IT OR LEAVE IT. THERE ARE MORE DETAILS THAT I CAN SHARE BUT I WILL SPARE YALL. THEY ARE LOOSING A CUSTOMER OF ALMOST TEN YEARS AND HOPEFULLY OTHERS WILL FOLLOW SUIT. More

Made a transition from a minivan to an SUV easy Saloni was incredible throughout the entire process. She was conscientious and followed up with me as needed. She was extremely well informed of the Saloni was incredible throughout the entire process. She was conscientious and followed up with me as needed. She was extremely well informed of the features of the vehicle and absolutely wonderful to work with during the purchase. I would definitely go to her again when we are in the need for another vehicle. More