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South Bay Hyundai

Torrance, CA

4.6
4,138 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,138 reviews

March 01, 2022

My dealer, Mr. Terry Kim, was very nice and kind. He gave me a good impression of Genesis. More

by siacherry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kim
Mar 03, 2022 -

South Bay Hyundai responded

We're so happy to hear this! Thank you for visiting Terry and the team here at South Bay Hyundai. We hope to see you again next time!

March 01, 2022

Quick answer by email, spent time on the phone to look at the stock of cars. Knowledgeable about the cars and packages. Nothing to complain. Overall: great experience. More

by nrumigny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joshua Monteiro
Mar 03, 2022 -

South Bay Hyundai responded

Thank you for leaving your great review! - South Bay Hyundai

March 01, 2022

Service rep Nicole was true to her words, about 3 hours to fix recall and oil change. Nice to get Lyft ride back home. More

by Harry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Mar 03, 2022 -

South Bay Hyundai responded

Thank you for sharing your experience, Harry! We appreciate you trusting South Bay Hyundai with your business and hope to see you again in the future!

March 01, 2022

Very welcoming got me in and out fast they paid for my Lyft great service. More

by 20aiden12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

South Bay Hyundai responded

Thank you for the great review! - South Bay Hyundai

February 28, 2022

Kei & Donni were very polite & helpful. I had a appointment but I had waited for quite a while. Kei & Donni were the only employees who acknowledged me More

by christajmm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kei- 5 ?, Donnie Ellis
Mar 01, 2022 -

South Bay Hyundai responded

Hi Christa, thank you for taking the time to share your experience working with Kei and Donni! We hope to provide you with a 5-star experience next time.

February 25, 2022

Sheet is the Man 2 see he help me with both my GV80 GREEN AND MY G70 TASMANIAN BLUE IN LESS THEN 2 WEEKS APART. HE'S MY MAN👍🏽💯😎💣💥 More

by eedown50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheikh Ulhaq
Feb 28, 2022 -

South Bay Hyundai responded

Thank you for trusting the South Bay Hyundai team with your loyal business! We hope you enjoy your new vehicles and look forward to working with you again in the future. Take care!

February 23, 2022

SB Hyundai has too many customers. They need to develop a plan to stream line how many customers they service per day. They will make less money, buy perhaps improve the quality of ser More

by CORBETTELAMBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Mar 21, 2022 -

South Bay Hyundai responded

We're disappointed to hear you feel this way, Corbette. We'd like to understand what happened to result in the low rating and improve your experience. Please reach out to me at your earliest convenience. Thank you, Calvin Jeong - Service Director - calvinj@sbhyundai.com

February 22, 2022

Everything was very sufficient. No complaints. Omar was exceptional knowledgeable. His demeaner was also excellent More

by thaiqha62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jermaine Johnson
Feb 24, 2022 -

South Bay Hyundai responded

Omar and the team appreciate your great feedback! Thank you for rating South Bay Hyundai five stars!

February 22, 2022

Vanessa assisted in getting my driver's seat repaired under my extended warranty. She did a good job of communicating and scheduling the service. More

by mtnla
Recommend Dealer
Yes
Employees Worked With
Vanessa
Feb 24, 2022 -

South Bay Hyundai responded

It's great to hear about your experience with Vanessa! Thank you for coming to South Bay Hyundai!

February 21, 2022

I needed a new battery for my G80 sport as it was complelety dead. Any jump would start the car but once I turned the car off it wouldn't start again. There is a dealership much closer to me, but the More

by Saleem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Feb 23, 2022 -

South Bay Hyundai responded

We understand how frustrating it is to have issues with your battery, and we're so happy we could help you resolve the situation! We appreciate you taking the time to leave us your great feedback, Saleem! Thank you! - South Bay Hyundai

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