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South Bay Hyundai

Torrance, CA

4.6
4,374 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,374 reviews

June 28, 2022

Vanessa did a great job taking care of me and my car. Above and beyond service. They finished faster than I expected and even gave my car a waxing! I was very happy with this service and all the other ti More

by URTISK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Jun 28, 2022 -

South Bay Hyundai responded

Thanks for the five stars! We're glad to hear that Vanessa could assist you during your visit with us and we hope to see you back at South Bay Hyundai for all of your future automotive needs!

June 28, 2022

It was a professional and attentive experience. Was greeted immediately. Very good experience. I was satisfied. More

by mrpatrickevans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Johnson, Jonathan Ramos, Jay Sharma
Jun 29, 2022 -

South Bay Hyundai responded

Thanks for the five stars! We're glad to hear that Patrick could assist you and we hope to see you back here at South Bay Hyundai for all of your future auto needs!

June 28, 2022

I found the dealership clean with a relaxed atmosphere. Professional and friendly employees both inside and out. More

by ESIMLEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jermaine Johnson
Jun 29, 2022 -

South Bay Hyundai responded

Thank you for leaving South Bay Hyundai your awesome five-star review! We look forward to assisting you again in the future!

June 26, 2022

Daniel our salesman’s at South Bay was excellent He was informative about every step in our new car purchase. I highly recommend him. More

by wvrooman7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Johnson, Daniel Martinez
Jun 28, 2022 -

South Bay Hyundai responded

Daniel and the South Bay Hyundai team are thrilled that your visit earned us five stars! Thank you for being part of our family!

June 26, 2022

Very polite, professional, friendly employees at South Bay Hyundai, and did explain all was done to my Genesis GV70 and sent me a video also thank you to Donnie Ellis awesome job More

by ergomez65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Jun 28, 2022 -

South Bay Hyundai responded

Donnie is a valued member of the team and we're thrilled they made your visit so great! Thank you for trusting South Bay Hyundai with your Genesis GV70!

June 24, 2022

15min before my appointment,told wait time was extra, I was fine waiting. Realized people who came in for the same services were leaving before me, when I finally did try and check on my car they told me m More

by Pamela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Jun 24, 2022 -

South Bay Hyundai responded

Thank you for reaching out, Pamela. We're disappointed to hear we haven't left you with a better impression and would like to extend our apologies for any frustration or inconvenience this recent experience caused for you. We will make sure your feedback is addressed with our team and encourage you to reach out directly if you'd like to discuss the situation in greater detail. Thanks again, Calvin Jeong - Service Director - calvinj@sbhyundai.com

June 23, 2022

I have been mislead into paying for the full repair, that’s covered under TSB before even picking up the car. My husband spoke with advisor when dropping the car off, and specifically discussed coverage More

by Ruta
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kei Yukimura
Jun 24, 2022 -

South Bay Hyundai responded

Thank you for reaching out. I'm sorry to hear about this situation and would like the opportunity to discuss it with you in greater detail Would you please contact me directly at your earliest convenience? Thanks again, Calvin Jeong - Service Director - calvinj@sbhyundai.com

June 21, 2022

Mr. Jack Kim is very nice and kind. His service was excellent and fantastic. I didn't say but he did many thing for my car. More

by harry.lee
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

South Bay Hyundai responded

We appreciate you taking the time to leave us a positive rating! - South Bay Hyundai

June 21, 2022

James Lee gave excellent service. . He was knowledgeable about different vehicles and explanation was excellent More

by fantasticcafe
Recommend Dealer
Yes
Employees Worked With
Jun 22, 2022 -

South Bay Hyundai responded

Thank you for the 5-star review. We appreciate you sharing the positive feedback! - South Bay Hyundai

June 21, 2022

Steven Shu, Sales Manager and Daniel, salesman provided my husband and I with very excellent service, we highly recommend South Bay Genesis dealership to everyone. More

by clintongsmith3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Martinez
Jun 22, 2022 -

South Bay Hyundai responded

We are happy to have earned your positive rating. Come visit us again soon! - South Bay Hyundai

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