South Bay Hyundai

I love South Bay Hyundai! I have dealt with other Hyundai dealerships in the past, but never had as feet of an experience as I do at SBH. I consistently deal with the service department as my Hyundai is a 20 dealerships in the past, but never had as feet of an experience as I do at SBH. I consistently deal with the service department as my Hyundai is a 2012, that has had multiple issues over the last 9 years, including a engine that needed to be replaced. Jack in the service department is amazing. He always makes time for me, recognizes my voice and the phone, and even replied to my emails when I didn't know he was furloughed due to the pandemic. The service department is back up and running to their normal hours and Jack is back at work. I recently had an oil change, and this is how you know you have excellent customer service... They were slammed and he offered to have me come back another day, or leave my car and receive a complimentary ride to and from work. I accepted the latter and it was a seem less experience. He scheduled my courtesy rides with a ride share service and I received text updates regarding the ride booking. I love coming to SB Hyundai because people like Jack make you feel like family, not just a turn and burn customer like other dealerships do. I am and plan to be a loyal SBH customer. Thank you again for everything!! More

Jack at Soutbay Hyundai is incredibly attentive and helpful. He made me feel like my car’s successful service was of utmost importance. Thanks Jack. helpful. He made me feel like my car’s successful service was of utmost importance. Thanks Jack. More

Service was timely. Staff was professional and courteous. Had an appointment and I was checked in immediately upon arrival, no waiting. All precautions were taken to insure safety from contactin courteous. Had an appointment and I was checked in immediately upon arrival, no waiting. All precautions were taken to insure safety from contacting virus. More

Service was attentive and friendly, followed Covid precautions. They made sure my concerns were answered. Highly recommend them. I have been a regular customer for years and have always been happy wit precautions. They made sure my concerns were answered. Highly recommend them. I have been a regular customer for years and have always been happy with the services provided. More

My salesman Richard was great! Very friendly and very knowledgeable about the car! He answered all of the questions I had and gave me his phone number so that I can call him if I have any additional ques knowledgeable about the car! He answered all of the questions I had and gave me his phone number so that I can call him if I have any additional questions. More

Wow! Jack was really refreshing to deal with! Attentive, knowledgeable and GREAT communication made this potentially frustrating situation, very easy and uneventful! Thanks Jack K. knowledgeable and GREAT communication made this potentially frustrating situation, very easy and uneventful! Thanks Jack K. More

Excellent service from Ray and the SB Hyundai team. They handled my needs and kept me posted along the way. Very cognizant of Covid issues too. Thanks handled my needs and kept me posted along the way. Very cognizant of Covid issues too. Thanks More

Sheikh Ulhag was amazing. Wasn't pushy and helped me get eactly what I wanted. More salesmen need to be like him. One of the best caring experiences I have ever had. eactly what I wanted. More salesmen need to be like him. One of the best caring experiences I have ever had. More

Richard was very friendly and knows his job well . He made leasing a new SUV very pleasant. Answered all the question I had. The business of leasing went well with Richard. made leasing a new SUV very pleasant. Answered all the question I had. The business of leasing went well with Richard. More

Our service advisor was Rex, who was young and who was in the first week on the job. He was very friendly and courteous. They estimated 2 hours for an oil change/inspection. It took about 2.5 hours but they the first week on the job. He was very friendly and courteous. They estimated 2 hours for an oil change/inspection. It took about 2.5 hours but they gave me an update when I requested it. Besides the wait, it was a pleasant experience More