South Bay Hyundai

Great car shopping experience My lease was coming up for the car I currently had, a friend of mine suggested looking at the Hyundai models so I did and fell in love with the Hyund My lease was coming up for the car I currently had, a friend of mine suggested looking at the Hyundai models so I did and fell in love with the Hyundai Kona. It was perfect for everything I need it for. More

Fantastic customer service!! Every time I take my car in for service at the Hawthorne location I always get great service. I wanted thank Donnie for excellent service everytime I Every time I take my car in for service at the Hawthorne location I always get great service. I wanted thank Donnie for excellent service everytime I take my car there. He is very professional and wonderful make me feel like I'm very valued customer. I would recommend my friends and family. More

Auto detail was very good. Unfortunately the next few days after it rained. Also my drivers side door haNile was sticking and Jack put it on the list to look at. was very good. Unfortunately the next few days after it rained. Also my drivers side door haNile was sticking and Jack put it on the list to look at. He followed up and told me that it was a defective handle and that they had the part in stock. They fixed the door and it worked great. More

Just another service center pleasing their bosses Yet another repeated problem with my Hyundai, with yet another excuse from the service department with, "sorry, we couldn't duplicate the problem", (i Yet another repeated problem with my Hyundai, with yet another excuse from the service department with, "sorry, we couldn't duplicate the problem", (intermittent weak brakes/brake pedal grabs lower than normal). After getting the car back, I noticed that the odometer had only 1 mile added to it. In my opinion, they probably drove it around the block and determined that in that short test drive, the brakes were deemed ok. In past services, the brake fluid reservoir had to be topped off. Shouldn't that itself be a red flag? Also, trying to get a hold of the service department (telephone) is nearly impossible. I finally left a heated voicemail to the service manager...that went unanswered. Want to hear something more shocking? Ask me about the discovery I made after purchasing this "supposedly" certified pre-owned Hyundai Elantra from Huntington Beach Hyundai. Briefly: the Carfax report stated "no accidents". Yet, after driving the car home, the steering wheel would "stick/lock" while driving on the highway. After 7 return visits to the service department, (along with the typical, "we can't find anything wrong with the vehicle"), and repeated attempts to blame it on the car "needing an alignment", I demanded they buy back the car. Boy, how quickly they replaced the entire steering column. But, what shocked me the most was when I tracked down the original place of purchase, along with the service record. Guess what? The car had been in the body shop THREE times, one for major front end damage, (most likely a collision), and the other two times for left rear quarter panel damage...yet the Carfax shows no history of accidents. Who modify and/or falsified the Carfax report? Now I'm once again dealing with another issue with the car, (faulty brakes). I wish I never bought this car. More

excellent recall service Donnie Ellis was friendly and efficient. Got me a Lyft ride home and then one back to SBHyundai. I haven't had a bad experience so far. Donnie Ellis was friendly and efficient. Got me a Lyft ride home and then one back to SBHyundai. I haven't had a bad experience so far. More

Efficient Service Visit Called and made appointment for warranty issue. By the time I arrived, Jack Kim had identified that the software needed to be updated for the malfunct Called and made appointment for warranty issue. By the time I arrived, Jack Kim had identified that the software needed to be updated for the malfunctioning idle stop go (ISG) system. Service was performed within the quoted time frame. Jack Kim was very professional and courteous. More

Helpful experience personnel Ability to service my car efficiently in the same day. Professionalism in your service personnel. looking forward in returning for any type of service Ability to service my car efficiently in the same day. Professionalism in your service personnel. looking forward in returning for any type of service needed. More

Bad safety check and used car manger The Sale person was great and finance was good and manger the 2002 Honda Civic should Never left the lot the day I bought it passenger seat belt did The Sale person was great and finance was good and manger the 2002 Honda Civic should Never left the lot the day I bought it passenger seat belt did not work and the steering was bad pull to the right bad and the oil did not get change and the coolant was low bad customer services. More

LEGIT!!!!!! I've shopped around dealerships only to be quoted ridiculous amount. I've decided to come here and this place has given me a great price and reasonabl I've shopped around dealerships only to be quoted ridiculous amount. I've decided to come here and this place has given me a great price and reasonable negotiations to work with my budget. Not only that, I've made few last minute changes such as getting rid of extended warranty and instead, tried to upgrade it to higher model and they approved of it and worked with it despite going through paperwork day before with the previous car I had intended to buy. Very easy process. Definitely recommended, especially Sheikh. More

Walked in frustrated, left with a smile! Jack Kim was totally AWESOME! Such an asset to your company, very Patient, very knowledgeable, and did everything in his power to help me out! I will Jack Kim was totally AWESOME! Such an asset to your company, very Patient, very knowledgeable, and did everything in his power to help me out! I will be referring all friends and family! Thank you again Jack! More