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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,243 Reviews

2,243 Reviews of South Bay Hyundai - Service Center

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January 08, 2023

Excellent service department. A huge call out to Jack Kim. I always have a good experience with this service department. More

by bbittker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

South Bay Hyundai responded

Jack & the team are honored to receive your support! Take care and we'll see you next time here at South Bay Hyundai!

January 07, 2023

Nicole actually listened to me and understood what my issue was and actually fixed it rather than dismissing me. She was amazing More

by ILLIESEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Jan 09, 2023 -

South Bay Hyundai responded

Thank you for the kind review! We're so glad Nicole could assist you and we'll be sure to share this wonderful feedback with her. Take care and please don't hesitate to reach out if our South Bay Hyundai team can be of service again in the future!

January 07, 2023

The service is very good. The day I went, even though there were many customers, they did their best for me. More

by Hee Shin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

South Bay Hyundai responded

Thank you for the wonderful feedback! We appreciate you visiting us here at South Bay Hyundai and hope to see you again next time!

January 06, 2023

Jack is very professional and provided excellent customer service from vehicle intake to vehicle pickup. More

by Fpela1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

South Bay Hyundai responded

Thank you for reviewing South Bay Hyundai and the team! Jack will be proud to know that you trust your vehicle in their care! We'll see you next time!

January 05, 2023

From the time that I pulled up everyone was ensuring I knew help was coming. Everyone was so busy. Once Gloria came over she was so patient and precise with explaining everything. I was offered a ride whi More

by boudanation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gloria Yang
Jan 06, 2023 -

South Bay Hyundai responded

It makes our day to read your review! We're happy Gloria helped provide five-star care and hope to see you back next time you need anything! Thank you so much! - South Bay Hyundai

January 05, 2023

It was a wonderful experience. Jack was attentive, explained everything that was happening and contacted me as soon as the service was completed. When I went out to my car, he let More

by gobbyrodalupe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

South Bay Hyundai responded

We're so glad Jack could make the service experience so great for you! Thank you for taking the time to leave us this five-star review! We look forward to assisting you again! - South Bay Hyundai

January 05, 2023

Jack was very personable and let me know there would be a long wait. He offered me a shuttle ride. More

by neusomberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

South Bay Hyundai responded

Though we're sorry to hear it was a long wait, we are happy that Jack was communicative and offered you a shuttle ride. We understand your time is valuable. Thank you for coming to South Bay Hyundai!

January 04, 2023

Jack my service rep was excellent. I also had a very positive encounter with sales rep Maceo. More

by DaveBarge.db
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

South Bay Hyundai responded

We're glad to hear you enjoyed working with our team, Dave! Thank you for coming to South Bay Hyundai!

January 04, 2023

good job, finished on time for me to get back to work. thank you and help explain that i need to change & brake for my next visit More

by nanc_cu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Jan 05, 2023 -

South Bay Hyundai responded

Thank you for visiting South Bay Hyundai! It was our pleasure to assist you and we hope we can be of service again in the future!

January 04, 2023

Donnie is always professional and polite. Keeps my 2015 Hyundai Sonata Sport in top running condition. More

by richfree2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Jan 06, 2023 -

South Bay Hyundai responded

Thank you for trusting Donnie & the South Bay Hyundai team with the care of your Sonata! We appreciate your continued support and look forward to seeing you next time!

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