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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,243 Reviews

2,243 Reviews of South Bay Hyundai - Service Center

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January 04, 2023

Jack provided good customer service and fast service. The price was better than I expected. More

by MBUTLER11
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

South Bay Hyundai responded

We're glad we could surprise you with a better price! Thank you for leaving Jack and the team such a great review! We hope to see you again! - South Bay Hyundai

January 03, 2023

Awesome service! Jack went out of his way to have my car serviced within the day. More

by rayeverest2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

South Bay Hyundai responded

Thank you for sharing your experience! Jack & the rest of the South Bay Hyundai team look forward to serving you again in the future!

January 03, 2023

It is a kind of Excellent service and quick service. I satisfied your efforts and good service. More

by OASISMOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

South Bay Hyundai responded

Thank you for taking the time to leave us a review! It means a lot to hear that you're satisfied with the service provided by our team and we hope to see you again next time here at South Bay Hyundai!

January 03, 2023

Jack Kim is exceptional. He goes above and beyond the call of duty for his customers. He explains everything thoroughly and his follow through is excellent. More

by TOMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

South Bay Hyundai responded

Thank you for sharing this wonderful feedback with us! We're certainly lucky to have Jack on our team and we'll be sure to let him know how much you appreciate his exceptional service. Take care and thanks again for your business, from all of us here at South Bay Hyundai!

January 03, 2023

Jack was very helpful & prompt getting back with mw with what needed to be done. Was notified by text & e-mail with my estimate. Will return for future servicing for both of my Hyundai vehicles. More

by jam2chop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

South Bay Hyundai responded

Thanks for giving us the opportunity to serve you! Jack & the team appreciate your kind feedback and look forward to seeing you next time! - South Bay Hyundai

January 03, 2023

Have taken care of my car for the past 11 years. Never had a problem. More

by AVI1.PNIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Jan 04, 2023 -

South Bay Hyundai responded

Thank you for trusting our team for the past 11 years! -South Bay Hyundai

January 03, 2023

Donnie did a great job in getting my car in and completely serviced within a couple of hours. He explained all the repairs very thoroughly. More

by NADEEMHASAN01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Jan 05, 2023 -

South Bay Hyundai responded

We're so glad Donnie could assist you! Thanks for the review and please don't hesitate to reach out the next time our South Bay Hyundai team can be of service!

January 03, 2023

It was very hard to make an appointment on the website. I received a confirmation but when I got to the service center, I was told I didn't have an appointment. I had tried to confirm on the phone, but n More

by Beadsme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donnie Ellis
Jan 03, 2023 -

South Bay Hyundai responded

Hello - we sincerely apologize for not providing you with a better experience. We understand your frustration regarding your recent appointment and if you wish to discuss this further, I welcome you to reach out. Thanks, Calvin Jeong - Service Director - calvinj@sbhyundai.com

January 03, 2023

Very efficient and helpful with getting me a ride to and from home as well. More

by TARYNISHII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Jan 05, 2023 -

South Bay Hyundai responded

Thank you for the review! It was our privilege to serve you and we hope we have the opportunity to do so again in the future. Take care! - South Bay Hyundai

January 03, 2023

Jack was very helpful in explaining the work that needed to be done. He allowed Michael to drive me up the street for lunch, at my request. I appreciated the care that was shown me. More

by holone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
Jan 03, 2023 -

South Bay Hyundai responded

Thank you for your review! We're so ecstatic that Jack and Michael provided you with an excellent visit! We appreciate your business and look forward to seeing you next time at South Bay Hyundai!

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