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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,265 Reviews

2,265 Reviews of South Bay Hyundai - Service Center

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November 25, 2022

Good service and kind people. srecice quality was nice and quick and great service. Next time I will go again. More

by mrksong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2022 -

South Bay Hyundai responded

We appreciate the kind feedback for our team! We hope that you continue to enjoy your visits to South Bay Hyundai and look forward to seeing you next time! Thank you!

November 24, 2022

South Bay Hyundai provided excellent, efficient service. Saved some money with Costco auto service rebate. Appreciate the free carwash. More

by dfwg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2022 -

South Bay Hyundai responded

We're happy we could help you redeem the Costco service rebate at South Bay Hyundai! Thank you for rating us five stars!

November 24, 2022

I liked that they got me a ride home so I didn’t have to wait there More

by IAMTROUBLET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
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Nov 25, 2022 -

South Bay Hyundai responded

It was our privilege to do so! Thanks for choosing South Bay Hyundai and please don't hesitate to reach out if we can be of service again in the future!

November 24, 2022

Generally good but more delayed than your staff explained. And next service alram has not fixed yet. Eventhough I asked to do it twice More

by Hc kang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2022 -

South Bay Hyundai responded

Thank you for taking the time to share this feedback - we will make sure it gets addressed with our team so that we can work to improve our services where needed. If you have any additional questions or concerns about your visit, please feel free to contact me directly. Thanks again, Calvin Jeong - Service Director - calvinj@sbhyundai.com

November 21, 2022

Short wait to be checked in the young lady was awesome in the service deparment More

by DEBRA.MOODY61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazmin Flores
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Nov 22, 2022 -

South Bay Hyundai responded

Thank you for the kind review, Debra! We look forward to providing five-star care to you again! - South Bay Hyundai

Nov 23, 2022 -

DEBRA.MOODY61 responded

See you at my next service

November 20, 2022

Thank you always for your kind service Also, I am grateful that there is a service center that is easy to use Korean More

by ahn1756
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2022 -

South Bay Hyundai responded

Thank you for the wonderful feedback! We're honored to have you as a South Bay Hyundai customer and look forward to your next visit!

November 19, 2022

I was assisted by Jack. He was very nice and professional. My car was repaired and is driving good More

by BRESTREET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2022 -

South Bay Hyundai responded

This is the good news we love to hear! Thank you for visiting Jack and the rest of our team! -South Bay Hyundai

November 19, 2022

Jack, my service advisor was great. Hyundai is lucky to have him. The service center was fine as well. But it took8 months from the time I brought my Hyundai Santa Fe in to get a More

by SHAQ66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2022 -

South Bay Hyundai responded

Thank you for taking the time to leave us a review. We appreciate the kind feedback about Jack, as well as your patience throughout this experience. Take care and please don't hesitate to reach out if we can be of service again in the future. - The South Bay Hyundai Team

November 19, 2022

Very good service and I sit in the lobby for a short while and had coffee!" More

by VANECHTEN42
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
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Nov 21, 2022 -

South Bay Hyundai responded

Thank you for your patience while your vehicle was in service! -South Bay Hyundai

November 18, 2022

The dealership was clean and comfortable, and the staff was helpful and friendly. Their time estimate for the length of the service was spot on, even though it was rather long at about 3 hours. Their wifi/ More

by jordan.mirrer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gloria Yang
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Nov 18, 2022 -

South Bay Hyundai responded

Thank you for your review, Jordan. We appreciate your patience and hope that we can provide you with a 5-star appointment next time.

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