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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,242 Reviews

2,242 Reviews of South Bay Hyundai - Service Center

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October 13, 2022

Good customer service from Gloria and nice timely manner . Helpful information. And follow up . Good communication. More

by migj07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria
Oct 13, 2022 -

South Bay Hyundai responded

Thank you for the positive feedback about your recent visit to South Bay Hyundai!

October 13, 2022

Great customer service from Jack at the service department. I feel they go above their duty to make sure everything in your vehicle is taken care of. Now I even get a video showing the different ar More

by chugac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

South Bay Hyundai responded

Thank you for trusting South Bay Hyundai with the care of your vehicle! We're so glad Jack & the team continue to exceed your expectations and we can't wait to share this kind feedback with them. Take care and we'll see you at your next visit!

October 13, 2022

I am satisfied. Quick. Kind. Comfortable. I will come back here again next time with a good heart. More

by KWANGYOUNG21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike "MJ" Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric Butler, Jermaine Johnson, Donnie Ellis , Chassidy Law, Jazmin Flores
Oct 14, 2022 -

South Bay Hyundai responded

Thank you so much for the kind words and five-star rating! We'll see you next time! - South Bay Hyundai

October 13, 2022

Mediocre dealership with a great service center. Service center is usually busy, but service advisors are fast and helpful. More

by captstoobing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

South Bay Hyundai responded

Thanks for the five stars! We're honored to hear that your service appointment went well. We hope to see you back! -South Bay Hyundai

October 12, 2022

Outstanding customer service with service team, I will return for the next service interval. I trust their service. More

by GPX1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

South Bay Hyundai responded

We couldn't be happier to hear that we've made your service visit great! Thank you for being a South Bay Hyundai customer!

October 12, 2022

Every day, every time Jack Kim was very kind and helpful for us. I have moved to Down town of Los Angels from Carson. six month ago. So it is so far to South Bay Hyundai from my Apt.. For all that I am g More

by yongkim923
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

South Bay Hyundai responded

We appreciate you taking the time to leave us this wonderful review for Jack! We are glad that you feel confident coming to South Bay Hyundai and look forward to assisting you again! Thank you!

October 12, 2022

Every time I visit here, I trust their service. Jack, thank you for your sincere service every time. More

by Sunggn Park
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

South Bay Hyundai responded

Thank you for your confidence in the South Bay Hyundai team! Jack & the team appreciate your support and look forward to seeing you next time!

October 12, 2022

Outstanding customer service with service team, very commanding with my needs and was able to get me a loaner car too! More

by obviouslyjae
Recommend Dealer
Yes
Employees Worked With
Ray Chang
Oct 13, 2022 -

South Bay Hyundai responded

It makes us so happy to hear that we could make your experience great! Thank you for being part of the South Bay Hyundai family!

October 12, 2022

Sorry I hate to say this and we don't really have a choice because it's the only Hyundai dealership around but I don't feel that they are really bent on finding out the true cause of anything they just More

by boettner.susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure who it was
October 12, 2022

The quote provided was obscenely expensive. I was quoted $540 for a fix that I ended up doing myself for $19 in 20 minutes. They also flat out lied and said I need an oil change when I got one More

by zane.mountcastle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NA
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