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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,243 Reviews

2,243 Reviews of South Bay Hyundai - Service Center

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October 04, 2022

Donnie, is the man. He is very efficient and always professional. Thank you very much More

by Mala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Oct 05, 2022 -

South Bay Hyundai responded

Thank you for the kind comments - Donnie will be so happy to hear them! Take care and we'll see you next time here at South Bay Hyundai!

October 04, 2022

Dishonest scammers focused on upselling, manipulating and wasting my time. The tech was misinformed by my husband that I had replaced the brakes myself. My husband misunderstood me, I had the break pads repl More

by tsavo123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Employee
Oct 10, 2022 -

South Bay Hyundai responded

Thank you for taking the time to review your recent visit with us. I'm sorry to hear about this experience and will make sure your feedback is addressed with the appropriate members of our team. If you'd like to discuss the situation in greater detail, please feel free to contact me directly. Thanks again, Calvin Jeong - Service Director - calvinj@sbhyundai.com

October 01, 2022

Jack Kim was so nice and kind. I hope to see you again.. Thank you so much Jack!! More

by hj0802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

South Bay Hyundai responded

Thank you for sharing your experience working with Jack at South Bay Hyundai!

October 01, 2022

All checked ok even the employees! Especially Jack in the service department. He has a great personally! More

by ocmorris101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

South Bay Hyundai responded

Thank you for sharing! We look forward to seeing you next time at South Bay Hyundai!

October 01, 2022

Vanessa was AMAZING! The minute I pulled out, Vanessa greeted me, found out what services I needed and gave detailed information. I sat in the showroom and worked while More

by joannbwest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa
Oct 03, 2022 -

South Bay Hyundai responded

Thank you for choosing South Bay Hyundai, Joann! We're so happy that Vanessa provided you with excellent business! We look forward to seeing you next time!

September 30, 2022

Gloria was great! Super attentive and helpful. She made sure I got the services I needed and helped set up a Lyft ride for me. More

by Annie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria
Sep 30, 2022 -

South Bay Hyundai responded

Thank you for the great review, Annie! We're happy to hear Gloria provided you with excellent service and we hope to see you again next time here at South Bay Hyundai!

September 30, 2022

The process was easy and the advisor was helpful and friendly. I just wish there was a more comfortable place to wait during service. :-) More

by Smoochie_bear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

South Bay Hyundai responded

Thank you for the review and feedback. We hope our South Bay Hyundai team can be of service to you again in the future!

September 30, 2022

Staff are very kind Processing is very fast. .. Facility is convinient and clean.... Everything is very good... More

by Moon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

South Bay Hyundai responded

Thank you for the wonderful feedback! Our South Bay Hyundai team looks forward to seeing you next time!

September 29, 2022

South Bay Hyundai is always a great experience. They treat you with respect and friendliness and I never feel like I am being taken advantage of. I will always chose to come here because of my ex More

by jalzate85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kei
Sep 29, 2022 -

South Bay Hyundai responded

Thank you for the wonderful feedback! Our South Bay Hyundai team is honored to receive your support and looks forward to your next visit!

September 29, 2022

Service is much better then years passed. However, the issue of not having parts in stock has not improved. More

by daranjjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
Sep 30, 2022 -

South Bay Hyundai responded

Thank you for your review and appreciate your patience while waiting for parts. -South Bay Hyundai

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