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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,250 Reviews

2,250 Reviews of South Bay Hyundai - Service Center

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January 27, 2022

Nicole was a great service advisor - she kept me informed on the status of my vehicle and was friendly every step of the way! More

by Hnsummer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Jan 27, 2022 -

South Bay Hyundai responded

Thank you for the wonderful feedback - Nicole will be happy to hear it! We appreciate you coming to visit us here at South Bay Hyundai and look forward to seeing you again next time!

January 27, 2022

I took my 2019 Genesis G80 in to check for issues related to both my radio and the starter. First, I was received with pleasantries from Donnie. He offered me a free car rental as well. Throughout the day More

by herrerainv75
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Veronica/Vanessa? Super courteous and polite, Donnie Ellis
Jan 28, 2022 -

South Bay Hyundai responded

Thank you for trusting the South Bay Hyundai team with your Genesis G80! We're happy to hear Donnie & the team took great care of you & your vehicle and we hope we can be of service again in the future. Take care!

January 27, 2022

Excellent service one time and I appreciate washing service as well. I would definitely recommend Hyundai at Southbay for new car buyer. More

by Dr Sung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Jan 28, 2022 -

South Bay Hyundai responded

Thank you for the kind review! Your business is greatly appreciated by all of us here at South Bay Hyundai and we look forward to seeing you next time!

January 27, 2022

Nicole was very helpful with all my needs. Best dealer visit I've had in years. Will definitely return for all my service needs. More

by sstanford7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole, Service Advisor
Jan 28, 2022 -

South Bay Hyundai responded

We're so happy to hear this! Thank you for giving us the opportunity to earn your business. We look forward to your next visit here at South Bay Hyundai!

January 27, 2022

Jack my service attendant was great. Very clear about what work was being done and why and also what the next tune up would entail. Very polite and helpful. Prompt and delivered on time. His co-worker More

by VILA.PAULA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

South Bay Hyundai responded

Thank you for the review and feedback - we will be passing it along to our team for further consideration. We appreciate you coming to visit us here at South Bay Hyundai and hope to see you again in the future!

January 27, 2022

Everything went smoothly despite the service guys being really busy. Friendly, finished when they said they would, and didnt try to upsell any unnecessary services. I think it was jack (or jeff?) that help More

by karimod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

South Bay Hyundai responded

Thank you for the wonderful feedback about your visit! We appreciate your kind comments and look forward to seeing you again next time here at South Bay Hyundai!

January 27, 2022

Southbay Hyundai is always my #1 choice! Thank you Jack & Donny!!! You’re always there to take care of my car. Looking forward to see you again in 6-months. More

by sefilina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Jan 28, 2022 -

South Bay Hyundai responded

Thank you for your continued support of the South Bay Hyundai team! We're grateful for your business and look forward to seeing you next time!

January 26, 2022

Service center customer service was great from the time I pulled in up to my picking up my car.Jeremy, who attended to me was courteous and professional plus all the staff members I had interaction with. Tha More

by Lois25mj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jan 27, 2022 -

South Bay Hyundai responded

We're so happy to hear you had a great experience with our team! Thanks for trusting South Bay Hyundai with your business. We hope we can be of service to you again in the future!

January 25, 2022

What a great experience. Donnie Ellis and the crew got my car running like new. Taking a car to get serviced has always given me cause for concern. I'll never have those concerns again as long as South Bay H More

by exit82A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Jan 26, 2022 -

South Bay Hyundai responded

Wow, thank you so much for the kind review! It was truly our privilege to serve you and we're thrilled to hear that Donnie & the team took such excellent care of you & your vehicle. Thanks again and we'll see you next time here at South Bay Hyundai!

January 25, 2022

Nicole was knowledgeable and courteous concerning my service requests. Upon picking up my car, she provided me with data from the service staff that "fixed" one of my requests without any actual work n More

by JCOHEN30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Jan 26, 2022 -

South Bay Hyundai responded

We're so glad Nicole could provide you with such wonderful service! Thank you for visiting South Bay Hyundai. We hope you'll keep us in mind for any future automotive needs!

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