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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,244 Reviews

2,244 Reviews of South Bay Hyundai - Service Center

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June 27, 2021

Service center needs some renovations for expansion and improvements. Specially that Hyundai cars and SUV’ are competing with Toyota,Honda and other vehicles right now!!!!!! More

by GTAYSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Nguyen
Jun 29, 2021 -

South Bay Hyundai responded

Thank you for your feedback. We will pass along your comments to management.

June 26, 2021

Quick service, dropped it off and had it back in 24 hours! More

by kxochtil
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Enrique Almazan
Jun 28, 2021 -

South Bay Hyundai responded

Thank you for choosing South Bay Hyundai, we appreciate your positive feedback!

June 25, 2021

Jack is awesome!! He was a huge help in getting everything sorted out with my car and took the time to make sure I was satisfied. More

by JACKIEFERRARO23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

South Bay Hyundai responded

We're thrilled Jack could take care of everything for you! Thanks for your 5-star review of him and South Bay Hyundai!

June 25, 2021

Jeremy was very helpful and knowledgeable service advisor , technicians did a awesome job on car look forward to next service .. service was done in a timely manner would definitely come back More

by barryfoos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy in service , Kathy Nguyen, Donnie Ellis
Jun 25, 2021 -

South Bay Hyundai responded

This is so great to hear! Thank you for the five-star review and shoutout to Jeremy! We're happy they made your service visit so enjoyable! - South Bay Hyundai

June 25, 2021

Jack had great customer service, and made sure I was well taken care of. More

by ashleyalysaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

South Bay Hyundai responded

We're so happy to hear it! Jack and our team appreciate your five-star review and will see you next time! - South Bay Hyundai

June 25, 2021

This was the best experience I’ve ever had at a dealer service center. They went above and beyond! Friendly, fast and transparent. More

by susan.ortega50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Davis
Jun 25, 2021 -

South Bay Hyundai responded

Our goal is to provide top notch customer service, and I am glad to hear that our team has shown you their commitment to this. If there is anything more we can do for you please come back and see us any time! Take care!

June 25, 2021

I called and got an appointment the following day. The service provider inform me how long it would take to complete and the service was completed on time. Theey took care of my requested service and the More

by SUDBURYLADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

South Bay Hyundai responded

We're so glad to hear it! Thank you for taking the time to leave us your great feedback and review! Calvin and our team appreciate the five-star rating and will see you next time! - South Bay Hyundai

June 25, 2021

My Genesis service representative was absolutely amazing. He took care of everything I needed and is top notch. More

by STEVENFOUNTAIN99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Jun 25, 2021 -

South Bay Hyundai responded

We are so happy our South Bay Hyundai team earned your five stars. Thanks Steven!

June 23, 2021

Took my car in for service with an issue with a window and Sunroof. I had bought a bumper to bumper extended warranty with Finance Department. I’m I’m getting the run around. More

by sarouvon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Donnie Ellis
Jul 07, 2021 -

South Bay Hyundai responded

We regret to hear about the service issues you've been experiencing with your vehicle. We would like to help get to the bottom of these concerns and improve your rating. Please reach out to discuss this more. Thank you,Calvin Jeong - Service Director - calvinj@sbhyundai.com

June 22, 2021

Jack was very attentive to making sure that my vehicle met its 60, 000 mile checkup and tuneup needs. Jack worked with me to break down my service needs! Richard Fenton More

by RWAFENTON
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

South Bay Hyundai responded

Thank you for the five-star review! Jack will be happy to hear they provided such excellent care! See you next time! - South Bay Hyundai

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