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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,272 Reviews

2,272 Reviews of South Bay Hyundai - Service Center

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July 19, 2021

customer service was excellent. wait time was pretty much right on. There were busy so the timing was good easy in and out. Nice area for waiting. the dealer on Manchester had popcorn so that would be nice. More

by lou8418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deonte Eckwood
Jul 20, 2021 -

South Bay Hyundai responded

We appreciate your business and your review! Thanks from the South Bay Hyundai Team, Lou!

July 19, 2021

Great service and Jack gave great customer service. Done Great service and Jack gave great customer service. Done Great service and Jack gave great customer service. Done More

by ttgre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

South Bay Hyundai responded

Thank you for the five-star review! - South Bay Hyundai

July 16, 2021

Jack Kim in the service department is extremely helpful, courteous and conscientious. It’s an ongoing pleasure to deal with him! South Bay Hyundai has been taking care of my 2015 Genesis sedan since I pur More

by LANCERSD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

South Bay Hyundai responded

Thank you for your support of Jack and the South Bay Hyundai team! We are so lucky to have loyal customers like you. See you next time!

July 16, 2021

Staff was very attentive to my questions and provided great service on my GV80. The entire experience was a pleasure. I’ll be back for my next service More

by BLUM4RPV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

South Bay Hyundai responded

We are very happy to have provided you with such a positive experience! We look forward to servicing you again at South Bay Hyundai!

July 16, 2021

Enrique at the service department and Frank at the parts department were very helpful with my car issues. They completely helped out in a timely manner. More

by Scarlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique and Frank
Jul 16, 2021 -

South Bay Hyundai responded

Thank you for sharing your positive experience with Enrique, Frank, and the South Bay Hyundai team! We look forward to servicing you again in the future!

July 16, 2021

Oil change & 25k mile supposed to take only an hour but there were 2 recalls to fix that would take longer except no part available but still took 6 hours... it was nice that they provided shuttle home, bu More

by familymelissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Jul 19, 2021 -

South Bay Hyundai responded

Thank you for your honest feedback. We appreciate your patience as it is taking some extra time to make sure we have taken care of all aspects of your vehicle and want to provide the best possible service. Please don't hesitate to reach out with any questions!

July 15, 2021

I’m so impressed with their service! They have gained a life long customer. They are ver communicative and transparent. I’m so happy with thei service More

by susan.ortega50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jul 16, 2021 -

South Bay Hyundai responded

It means so much to our team to hear we've provided five-star care to you, Susan! We appreciate you letting us know we've gained your confidence and earned your business! We look forward to providing more excellent service visits in the future! Thank you for being a South Bay Hyundai customer!

July 15, 2021

friendly, quick to assist and kept me in the loop throughout. thank you for making this an easy service visit. thank you for the frequent updates aslo. More

by paiute4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jenny?
Jul 16, 2021 -

South Bay Hyundai responded

Our team will be so glad to hear they've made this a five-star experience for you! Thank you for leaving us your great feedback! We appreciate you being part of the South Bay Hyundai family! See you next time!

July 14, 2021

I love this place. Raymond was so kind and professional. He explained what would take place for the recall repair, and the work was completed during the proposed timeframe. More

by f5trouble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Chang
Jul 15, 2021 -

South Bay Hyundai responded

We're so happy Raymond and our team could help you take care of that recall! Thank you for the awesome review! – South Bay Hyundai

July 12, 2021

Donnie was amazing in providing excellent customer service to take care of my car. He exceeded my expectations and I really appreciate his friendly attitude and all his hard work! More

by MITZI76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Jul 13, 2021 -

South Bay Hyundai responded

Thank you for choosing South Bay Hyundai, we appreciate your positive feedback on Donnie and our team!

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