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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,243 Reviews

2,243 Reviews of South Bay Hyundai - Service Center

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March 13, 2021

Enrique in service was great. I was in a hurry and he offered to send my receipt via email so I didn't have to wait. More

by hademarco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique
Mar 15, 2021 -

South Bay Hyundai responded

Thanks for the 5-star review! We're glad Enrique could take great care of you!

March 12, 2021

My experience at South Bay Hyundai was great. I got all my questions answered, and I am very happy that my car is running much better now. More

by akiko
Recommend Dealer
Yes
Employees Worked With
Enrique Almazan
Mar 12, 2021 -

South Bay Hyundai responded

Thanks for this great review! We're glad our team at South Bay Hyundai could answer all of your questions and get you car running well! Safe travels!

March 12, 2021

Iam not sure if was Donnie? But Iam sure u can look that up...this was like coming to a 5 star resort, I kid u not! Very Pleasant visit! I bought 2/ cars here in one wk in 2018” More

by richardkawana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Mar 15, 2021 -

South Bay Hyundai responded

Thanks for this great five-star review, Richard! Your kind words mean so much to us! We're glad Donnie and our team gave you such a great experience and have continued to earn your business! We'll see you next time! - South Bay Hyundai

March 11, 2021

Came to this location from DTLA due to me needing to complete other errands in the area. It's out of the way for me. Dropped off my vehicle to complete a recall. They were really busy and I stood around More

by ttlor19
Recommend Dealer
No
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

South Bay Hyundai responded

Thank you for your feedback. Our team strives to provide a five-star experience to our customers and we're sad to see we couldn't hit that mark for you. If you'd like to discuss your rating further, I would be happy to take your call. Thank you, Eric Pak - General Manager - 310-974-8180

March 11, 2021

Quick service with my appointment. Jack Kim was very professional and gave detailed explanation of work to be done. Everyone I encountered was friendly and courteous. More

by elcamino726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

South Bay Hyundai responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for choosing South Bay Hyundai!

March 11, 2021

Service was great .Enrique took care of all and then job was done properly. We received the wrong part but they took care of the problem and the replacement worked OK. More

by LOLCESE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Almazan
Mar 11, 2021 -

South Bay Hyundai responded

We're glad Enrique could take care of everything for you! Thanks for choosing South Bay Hyundai for your service needs!

March 10, 2021

Customer service is the name of the game and Jack Kim is at the top of his game. Jack explained everything to us about the repair and how long it would take. More

by hd625b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul; Showed us all the features of the car.
Mar 11, 2021 -

South Bay Hyundai responded

We're so glad Jack gave you such a transparent service experience! We'll let them know they've earned five stars from you, and we look forward to seeing you at your next appointment!

March 09, 2021

Jack helped me fromThe beginning and was very friendly Jack helped me from The beginning and was very friendly and professional. My car needed some service and he gave me all of the options and prices bef More

by RYAN_TRAINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

South Bay Hyundai responded

You are very welcome! Thanks for trusting Jack and the South Bay Hyundai service team! We'll see you next time!

March 09, 2021

Always Experience Great 👍 Service at this dealership! The staff are always so knowledgeable and professional! My car has needed much over due service and Jack made the Experience very seamless Thnx Jack More

by bzefireman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

South Bay Hyundai responded

This is a fantastic review! Thanks from the entire team at South Bay Hyundai!

March 08, 2021

As always, great customer service. I had a lot of work done to my car and Jack kept me informed of the progress, which I always appreciate. More

by BIGGAUCHO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

South Bay Hyundai responded

Thank you for your confidence in South Bay Hyundai, and for your business. We are thankful to have you as a customer!

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