South Bay Hyundai - Service Center

First Time Visit This was my first visit to South Bay Hyundai, and the first service for my Hyundai Ioniq plug-in. Jack Kim was so nice! He explained necessary servi This was my first visit to South Bay Hyundai, and the first service for my Hyundai Ioniq plug-in. Jack Kim was so nice! He explained necessary services based on my vehicle mileage. Who knew synthetic oil was best for this car! Jack also arranges for Lyft to take me to a nearby shopping center while my car was serviced. What a perk! He also set the range to alert me for the next oil change. WOW. Awesome customer service, friendly and knowledgeable!!!! More

Fantastic Service Center The Service and Management Team at South Bay Hyundai is fantastic. Jack and Calvin are professional, prompt, and stand behind the service performed. T The Service and Management Team at South Bay Hyundai is fantastic. Jack and Calvin are professional, prompt, and stand behind the service performed. Thank You. More

Clear coat of new car Brought my new Kona back in for a clear coat protection, both inside and out. Service adviser was friendly and helpful. Helped me to get a car rental Brought my new Kona back in for a clear coat protection, both inside and out. Service adviser was friendly and helpful. Helped me to get a car rental for over night. More

Too long and no updates My car was in for an oil change and to repair the satellite radio. I was not updated on a regular basis. When I called and left voicemail messages, My car was in for an oil change and to repair the satellite radio. I was not updated on a regular basis. When I called and left voicemail messages, I received no response. This has happened on previous visits also. And while I was at the service center another customer asked me if I came to the service center on a regular basis. When I told her that I had been there several times, she wanted to know how I felt about the service. She had waited over two hours for an oil change and felt that it was too long. Also she felt that her service writer was not talking to her in an honest manner. I got my car back after I kept calling and the service writer told me she, not the tech, had fixed my radio by getting the signal refreshed. Today, the radio is not working again. I cannot keep getting the signal refreshed. I believe that there is still something wrong with the satellite radio module that the tech did not address. More

Fast and fair The staff in the service department never try to push unneeded services. They make recommendations and discuss them with you but never try high press The staff in the service department never try to push unneeded services. They make recommendations and discuss them with you but never try high pressure tactics like I have experienced at other dealers. They get the work done quickly and professionally. More

Thank you Assisstant Manager Mr. Calvin Jeong (smile)! I met Calvin a few years back when he was training under my friend Mr. Chan Park. When I returned to South Bay Hyundai last December, Calvin was in c I met Calvin a few years back when he was training under my friend Mr. Chan Park. When I returned to South Bay Hyundai last December, Calvin was in charge. He recognized me at once (smile). Calvin is friendly, fair and most knowledgeable (smile). When I returned for an oil change last week, he said it was a comp (free). I went for a quick walk and it was ready as promised (smile). Thank you so very much, Calvin. More

Friendly smiling people. Words can't express how well I was treated. It was a pleasure working with people who cared and listened. Offered several payment options to ensure I Words can't express how well I was treated. It was a pleasure working with people who cared and listened. Offered several payment options to ensure I was able to get much needed service. More

Best service advisor I recommend South Bay Hyundai service department but my go to person is Calvin Jeong , he is very comprehensive and caring about his customers . Been I recommend South Bay Hyundai service department but my go to person is Calvin Jeong , he is very comprehensive and caring about his customers . Been taking my vehicle since I bought it and I will continue to take it with Calvin he makes you feel welcomed and understands if you’re not able to get certain services done at the moment doesn’t pressure you to get major services done just to sale . Thank you calvin !!! More

service visit I'm pretty sure it was Kathy - think the only lady working in the service group; she did an excellent job start to finish - Thank you! I'm pretty sure it was Kathy - think the only lady working in the service group; she did an excellent job start to finish - Thank you! More

Service Visit I went to South Bay Hyundai for the oil change for my elantra. I was very pleased with my experience here with Calvin Jeong (as always) I went to South Bay Hyundai for the oil change for my elantra. I was very pleased with my experience here with Calvin Jeong (as always) More