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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,270 Reviews

2,270 Reviews of South Bay Hyundai - Service Center

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June 26, 2020

Calvin & his team has always been 💯% always been super nice & helpful. They remember the people that are regulars & what have been the past concerns. Will be recommending Hyundai cars to friends & family More

by NELLIESUNGKIM
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Nguyen, Donnie Ellis
Jun 26, 2020 -

South Bay Hyundai responded

Thank you for recommending South Bay Hyundai! Customer service is always our #1 priority, and we're so happy to hear about your positive experience with our service team!

June 21, 2020

Department of service, I had the worst experience ever with Kathy Nguyen and Donnie Ellis. Treatment very bad , no respect even to answer my question , ambush me like I have no clue about the issue that More

by jemilazein
Recommend Dealer
No
Employees Worked With
Cedric Butler
Jul 07, 2020 -

South Bay Hyundai responded

Jemilazein - I'm sorry that you were not satisfied with your experience. I would really appreciate your feedback and, if you are willing, would like to discuss your visit further. I will search for your contact information but in case I can't find it, would you consider giving me a call? Thank you, Eric Pak - General Manager - 310-974-8180

June 19, 2020

As always, the service advisors and the mechanics take great care of my vehicle. My service began on time and was completed sooner than expected. Thank you very much! My service advisor is not listed in More

by alexcomis
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

South Bay Hyundai responded

We couldn’t ask for a better review of South Bay Hyundai, thanks so much, Alex! We look forward to seeing you again!

June 16, 2020

Absolutely THE BEST customer service hands down. These guys are so amazing, very professional, courteous, always accommodating, I relocated to Oxnard a few years ago but I drive back to Torrance whenever More

by REALJIBOONG
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Kim
Jun 16, 2020 -

South Bay Hyundai responded

This review made our day! Thank you for choosing South Bay Hyundai for all of your automotive needs! We're so lucky to have a loyal customer like you!

June 16, 2020

Visit during Pandemic So happy to have my Hyundai Ioniq serviced during the pandemic. Staff was extremely pleasant and the customer service was exceptional. Use of masks More

by f5trouble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in Parts Department, Donnie Ellis
Jun 16, 2020 -

South Bay Hyundai responded

Thank you for leaving South Bay Hyundai, this awesome review! We're so happy to hear that we were able to deliver a great service experience, even with restrictions. We look forward to seeing you soon!

June 15, 2020

Great first impression After Hyundai Nissani closed I had to find a new place. I went to South bay Hyundai and I am very impressed. Service that I received from Jack Kim was More

by jisook90066
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2020 -

South Bay Hyundai responded

Welcome to the South Bay Hyundai! Thank you for choosing us for all of your automotive needs! We will pass along your kind words to Jack! See you next time!

June 15, 2020

Everything went great Brought my Santa Fe Sport in for a regular oil change. It was busy so there was a wait but I enjoyed test driving a new Kona Electric. Can't wait to g More

by Danno82062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2020 -

South Bay Hyundai responded

Thank you for your honest review of South Bay Hyundai! We look forward to your next purchase with us!

June 12, 2020

Donnie was super kind and helpful. My Elantra needed a lot of overdue service and i was able to get everything done smooth and quickly. I definitely see an improvement on the quality of my car. More

by amanda_y
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Jun 12, 2020 -

South Bay Hyundai responded

This is what we like to hear, Amanda! We're so happy to hear that Donnie at South Bay Hyundai got your car running smoothly again!

June 11, 2020

Ray was so helpful! Thanks Ray! Great customer service, timely service, and quality parts! Thanks to Donnie for taking care of my car. Great job More

by jenuine121
Recommend Dealer
Yes
Employees Worked With
Ray, Donnie Ellis
Jun 11, 2020 -

South Bay Hyundai responded

Thank you for taking the time to leave South Bay Hyundai, this awesome review. Ray and Donnie will appreciate your kind words! We look forward to seeing you at your next visit!

June 10, 2020

my visit at the service department My Service Department Rep is always very nice and professional. The wait is too long, but there is a shopping center in walking distance. The car wash More

by michelle_cornelious
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kathy Nguyen
Jun 10, 2020 -

South Bay Hyundai responded

Thanks so much, Michelle. We look forward to your next visit with us!

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