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South Bay Lexus
Torrance, CA
676 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 676 reviews
January 13, 2020
Thank you Ali for providing amazing customer service , and answering all my questions and make us choose a great car . It was pleasure working with you and answering all my questions and make us choose a great car . It was pleasure working with you More
by rabihmogh
Employees Worked With
Ali Jaffar
January 10, 2020
Excellent Experience buying Lexus UX 250h I had a nice experience on buying my second hybrid at South Bay Lexus. Ali helped me picking the car color and the price that I came in for. No pres I had a nice experience on buying my second hybrid at South Bay Lexus. Ali helped me picking the car color and the price that I came in for. No pressure and beyond my expectations. More
by lak1986
January 10, 2020
Excellent service ever I found out that south bay Lexus has bilingual agent ( Japanese and English ) whose name is Sachi Utsunomiya to assist me to choose the suitable Le I found out that south bay Lexus has bilingual agent ( Japanese and English ) whose name is Sachi Utsunomiya to assist me to choose the suitable Lexus and gave me a lot of good advice. I used to get lease from Beverly hills but I am very happy to change to this dealer. Sachi was very kind,polite and sincere when it comes to my need. The offer was excellent price too. I recommend everyone to chose this dealership. More
by renon8
Employees Worked With
January 09, 2020
I've been servicing my car at Southbay Lexus since 2015. They provide excellent service from the moment you pull up. I recommend Jessica Rodriguez as a service advisor. She's been taking care of me and my They provide excellent service from the moment you pull up. I recommend Jessica Rodriguez as a service advisor. She's been taking care of me and my babies (vehicles) since 2017. More
by Pnosike
Employees Worked With
Jessica Rodriguez
January 06, 2020
It was a good one. Felt no sales pressure. David Mata worked with me to get exactly the price that I had for my budget. I felt no sales pressure. Told him what model of car I wanted and the pri David Mata worked with me to get exactly the price that I had for my budget. I felt no sales pressure. Told him what model of car I wanted and the price I was going for. More
by joyu
Employees Worked With
December 31, 2019
Excellent First Time Car Buying Experience My first time car buying experience was great! I was extremely comfortable with Ali's style and knowledge. He explained everything in detail and answe My first time car buying experience was great! I was extremely comfortable with Ali's style and knowledge. He explained everything in detail and answered all the questions. His attention and customer service is excellent, he makes you feel part of the Lexus family and not like a customer. The purchasing process was way better than I expected, very professional, quick and easy. South Bay and Ali receive my highest recommendation! More
by Carina
December 30, 2019
As Always, Lisette Figueroa, of the South Bay Lexus Service team, goes above and beyond to provide excellent customer service. Lisette makes South Bay Lexus look good. Kudos to Lisette!!! Service team, goes above and beyond to provide excellent customer service. Lisette makes South Bay Lexus look good. Kudos to Lisette!!! More
by Gzusur1
Employees Worked With
Lisette Figueroa
December 29, 2019
Lease of RX350L Ali Jaffar was great. Good follow up and made the effort to find the right car (it wasn't easy with our list of requirements). Thank you Ali! Ali Jaffar was great. Good follow up and made the effort to find the right car (it wasn't easy with our list of requirements). Thank you Ali! More
by ken92
Employees Worked With
Ali Jaffar
December 26, 2019
Willie Ortiz is an excellent service coordinator. He is so polite and efficient and always a pleasure to work with. He is responsible in reviewing the work that needs to be done on your car. so polite and efficient and always a pleasure to work with. He is responsible in reviewing the work that needs to be done on your car. More
by jmlindstedt
Employees Worked With
Willie Ortiz
