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South Bay Lexus

Torrance, CA

4.9
666 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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24777 Crenshaw Boulevard

Torrance, CA

90505

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Showing 666 reviews

July 30, 2018

Excellent service Always think of our needs first. They provide such a great service and a great deal. I would not go anywhere else!! Thank you, Sachi!! More

by AkemiH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sachi Utsunomiya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2018 -

South Bay Lexus responded

AkemiH, thank you for taking the time to write this review! and congratulations on your newly purchased car! Feel free to ask us whenever you need assistance.

July 08, 2018

professional and efficient Sam is extremely knowledgeable about his cars and cares about customer's satisfaction. I am a returning customer to Lexus because of Sam. He becam More

by ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Ko
Jul 09, 2018 -

South Bay Lexus responded

Hi Ken, Thank you so much for taking the time to put up this 5-star review. It's our pleasure to serve you. We hope to see you again in the future. In case you need assistance, just visit or call us anytime.

July 02, 2018

Excellent Staff Both Ramon and Paymond were excellent in exceeding our needs. In particular, Ramon ensured to meet our requirements of our vehicle by providing the be More

by Afbruin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paymon Marandi
Jul 02, 2018 -

South Bay Lexus responded

We really appreciate your review, thank you so much for taking your time doing this. We will gladly do the same when you visit us again in the future. In case you need assistance, just call us anytime. :)

June 11, 2018

It's very good car and good service. David Mata was very kind and excellence service. we just bought our new certified pre own lexus was fast, efficiend and great service come ask for Da More

by Lexus Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Garcia
Jun 12, 2018 -

South Bay Lexus responded

Thank you for taking the time to write this review! We're looking forward to seeing you again whenever you need assistance.

May 31, 2018

Excellent experience! It was an excellent experience, they treated me very well. I got a good deal on my car, and I recommend anyone to go to Southay Lexus, and visit Laima More

by AramN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laima Archerd
Jun 01, 2018 -

South Bay Lexus responded

Thank you so much for taking your time doing this review Aram. We appreciate every word and motivates us to continue good service. In case you need assistance, feel free to contact us anytime.

May 27, 2018

Tommy Lo This is the second time I worked with Tommy Lo to lease a car and I couldn’t be more pleased. He made the process so much less STRESSFUL than what I a More

by Georgia 55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharron Nakayama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Lo, Talia Fiege
May 28, 2018 -

South Bay Lexus responded

Thank you so much for taking your time doing this review Georgia. We appreciate every word and motivates us to continue good service. In case you need assistance, feel free to contact us anytime.

May 20, 2018

Treated with respect! About 3 months ago I went to the dealership to check out the Lexus NX’s. (Checking out cars isn’t like going to Macy’s to try on shoes.) I wanted to More

by Looks 17
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Doug Sanchez, Paymon Marandi
May 21, 2018 -

South Bay Lexus responded

Hi Looks 17, Congratulations on your New Lexus NX! Thank you so much for choosing South Bay Lexus and doing this 5 star awesome review. Doug and the rest of our team would gladly serve you on your next visit, we are happy to serve you. In case you need anything, feel free to contact us anytime.

May 16, 2018

Best car purchase experience Jay made our car shopping experience as easy and smooth as can be. He went above and beyond to ensure that we had everything we needed including havin More

by Ncnoriega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Shin
May 17, 2018 -

South Bay Lexus responded

Hi Ncnoriega, Thank you so much for taking your time giving us this wonderful review. We're happy to know you had a great time on our dealership. We will definitely continue the good service we offer. If you need any assistance, just give us a call.

May 16, 2018

Thank you, South Bay Lexus Doug Sanchez is the one who can trust as a professional sales person. He did really good job for me. Thank you for everything. I'll come back to pu More

by Horitaka01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Sanchez
May 16, 2018 -

South Bay Lexus responded

Thank you so much for such a great review Horitaka01. Doug, Benjamin and every member of our team would be very happy to hear this review. If there's anything else you need, feel free to call us anytime. We look forward to seeing you again soon.

May 03, 2018

Lied to about my issus. Took my car here based on convenience. After 10 months and multiple trips they addressed the issues. Then 2 weeks later the issues came back. Bot More

by MP1234
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Advisor and Manager
May 04, 2018 -

South Bay Lexus responded

Hi, We apologize if you felt unpleasant during your visit. We are doing our best to give the best service we could ever do. I will forward this to the management and I will need to have your contact info sent to us in a private matter as well as the vehicle info to know more further on this incident.

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