South Bay Lexus

Great experience Walked into South Bay lexus after driving all the way to make a deal in Cerritos with fleet sales —only to find out the RX 350 I was brought into buy Walked into South Bay lexus after driving all the way to make a deal in Cerritos with fleet sales —only to find out the RX 350 I was brought into buy had 2400 miles on it. I saw South Bay lexus has same model and color in stock. I only went to look hoping to meet fleet manager next week, but met David Mata. He was great—totally opposite of all my previous experiences at car dealerships. David was kind, not pushy, and was ready to try get me to the price I was promised in Cerritos. I didn’t think he could do it, but he got me an even better deal. He was also looking to make sure I was happy with what I was buying. Everything went fast and smooth. David even took the time to set up all my bluetooth to connect my phone, set up my navigation preferences, my radio stations, and seat settings. I would recommend anyone to come look for David at South Bay lexus if they are looking for a lexus. I’ll be back here for my next car! Working with Benjamin in finance was a breeze also--one of the fastest and most efficient experiences! More

5 stars out of 5 Our sales rep Doug Sanchez Made our 80 miles drive worth it. Doug made sure to go over all the questions me and my husband had. We had such a good exp Our sales rep Doug Sanchez Made our 80 miles drive worth it. Doug made sure to go over all the questions me and my husband had. We had such a good experience that we will be back for further purchases. We’ve bought a car from longo Lexus and this experience topped it. More

Great Experience I researched for months trying to replace my very old beloved clunker. I am grateful to Dave Sanchez for helping me. He addressed every concern with I researched for months trying to replace my very old beloved clunker. I am grateful to Dave Sanchez for helping me. He addressed every concern with expert diligence, and is one of the reasons I chose this dealership over others. The finance people are also capable and courteous. Since I was buying pre-owned, not new, I had not expected this first-class service. And I love my better-than-new car. More

Horrible customer service We leased a Lexus from this dealer. The customer service is very poor. The woman who helped us get our vehicle cared less what type of problems we had We leased a Lexus from this dealer. The customer service is very poor. The woman who helped us get our vehicle cared less what type of problems we had and offered no help. Very rude and unpleasant. We will never go back and never recommend to anyone. More

Easiest, no-BS car buying experience ever! David Mata is the best! He helped me get a great deal and was a pleasure to work with, really nice guy - made the whole car buying experience a lot be David Mata is the best! He helped me get a great deal and was a pleasure to work with, really nice guy - made the whole car buying experience a lot better than I've had in the past. He even drove my old car all the way back home for me. Everyone I encountered was great too! I got a NX 300 fully loaded and I'm totally in love with it. I will be a life-long customer! More

great deal Great experience and I love this dealer. Sam Ko knows cars and finances, and got me a great deal. Thanks so much. I will recommend to my friend. Great experience and I love this dealer. Sam Ko knows cars and finances, and got me a great deal. Thanks so much. I will recommend to my friend. More

David mata was great Just bought nx 300 hybrid love the color combination highly recommend going to see David Mata if your thinking of a lexus and Muhammad assisted in or Just bought nx 300 hybrid love the color combination highly recommend going to see David Mata if your thinking of a lexus and Muhammad assisted in or process More

Sam Ko knows cars and finances, and got me a great deal! I really do my homework and know my numbers and model going in... but Sam Ko delivered the next higher model on my 2018 IS, getting me the F-Sport at I really do my homework and know my numbers and model going in... but Sam Ko delivered the next higher model on my 2018 IS, getting me the F-Sport at a nice price with excellent lease terms. Plus, he walked me through the Lexus lease incentives, with option to buy, teaching me new things along the way, even gave me tips on selling my prior IS-350. Very pleasant and hard working with a good knowledge of cars and other brands - I highly recommend Sam and South Bay Lexus! More

Great experience I was relieved chant to go to “any” dealer because of the pressure I’ve felt in years past with other dealers; but Sachi is as so pleasant, I never fe I was relieved chant to go to “any” dealer because of the pressure I’ve felt in years past with other dealers; but Sachi is as so pleasant, I never felt any pressure at all and she made the whole day experience a positive one for me. She is incredibly knowledgeable about the cars and helped me a lot. She even drove home with me and help d me set up my phone and some radio stations, my garage door opener and taught how to iuse several of the features that my car has. I felt like I was doing business with my best friend. More

Good experience with this dealer, This is the first time that I buy the car without pressure . Sachi, the sale representative , she is very friendly, honest and she find the car that I This is the first time that I buy the car without pressure . Sachi, the sale representative , she is very friendly, honest and she find the car that I want even though this car is not in her dealer. The whole process goes smooth and quick. Thank you Sachi and Torrance Lexus dealer More