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South Charlotte Hyundai

Pineville, NC

2.8
708 Reviews

10518 Cadillac Street

Pineville, NC

28134

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Showing 708 reviews

October 05, 2020

Excellent customer service. Bobby is great service manager. Wouldn't take our cars anywhere else. The service team is great and love how they wash the cars after they finish the work. More

by Mrtaken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Dills
October 05, 2020

I was very impressed with Mr. Phil Oden. Everything was possible to explain about the car he was on tops. I’m recommended for everyone I know. Thank you. More

by capavali58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Oden, Anthony Peake
September 13, 2020

Great service, courteous, helpful, & informative. Will definitely will be using them again. Lori Turner was my service advisor. Will use her again. Thank you much. More

by Blondie!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Turner Service Advisor, Anthony Peake
Sep 14, 2020 -

South Charlotte Hyundai responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at South Charlotte Hyundai. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

September 12, 2020

Bobby Dillis helped me out, great guy and great service, highly recommend! Even washed my car for me, everyone was nice and friendly will return More

by Smithbradley695
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Dillis, Anthony Peake, Cam Hudson
Sep 14, 2020 -

South Charlotte Hyundai responded

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose South Charlotte Hyundai for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

September 06, 2020

People in service department is always very pleasant and do a great job. Wait time for completion of service is did not take long t More

by joyce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe in service
Sep 08, 2020 -

South Charlotte Hyundai responded

Joyce, thank you so much for your feedback about South Charlotte Hyundai! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing South Charlotte Hyundai!

September 03, 2020

I always love Korean cars. So I visited the South Charlotte Hyundai on South Blvd in Charlotte, NC. I am so pleased with the Hyundai Kona SEL. Initially, I truly wanted the Hyundai Tucson but due to More

by CrystalL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francois,Anthony Barreiro-GM
Sep 07, 2020 -

South Charlotte Hyundai responded

Crystall, thank you for your positive review. We're glad to hear that you found our team here at South Charlotte Hyundai so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

August 21, 2020

Cory was my salesman.. he was very straight forward and professional... I enjoyed working with him and I would definitely buy another car from him ! More

by John Spampinato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory , Anthony Peake
Aug 25, 2020 -

South Charlotte Hyundai responded

John, we're thrilled to hear about your wonderful experience with us. Here at South Charlotte Hyundai we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

July 25, 2020

Ron the service manager has no idea what’s going on I think he lives in another world take your car somewhere else Please thanks More

by brucedowney70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Peake
Jul 27, 2020 -

South Charlotte Hyundai responded

Thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (980) 224-5870 to share more details about your visit so we can make things right.

July 24, 2020

Bought a brand new 2020 car with paint defects! This color car is rare! They say it’s fixed to the HYUANDAI standard!! What about CUSTOMERS standards?? We are the ones making payments each month and bo More

by K!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Peake
Jul 26, 2020 -

South Charlotte Hyundai responded

We're extremely disappointed to hear about your negative experience at South Charlotte Hyundai. Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. We hope you'll give us the chance to make this up to you. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (980) 224-5870 and we will do our best to make this better.

July 13, 2020

This place is phenomenal. The only car dealership where I’ve received good customer service. We were helped by Buddy Holmes. He saw us through the glass standing outside and got up from his desk and ca More

by Albert Peralta
Recommend Dealer
Yes
Employees Worked With
Buddy Holmes - I give him 10 stars!!!
Jul 16, 2020 -

South Charlotte Hyundai responded

Albert, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at South Charlotte Hyundai and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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