Wrote them a very large check for a vehicle and they NEVER titled or tagged it. After a month and me harrassing them, they finally sent the paperwork in. They lied to me several times prior to this about where the paperwork was in process. Then, they didn't do the paperwork correctly and never told us, just continued to let us wait. I own a car that I legally don't own. The Manager himself is supposed to be on top of the problem and even he doesn't follow through with phone calls. He blames it on others, when he knows he is surrounded by incompetence. He should now be spear heading the whole effort. But it is apparently beneath him, and so he has the incompetent clerk continue to botch the job.