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South Colorado Springs Nissan

Colorado Springs, CO

4.5
254 Reviews

1333 S Academy Blvd

Colorado Springs, CO

80916

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Showing 254 reviews

November 11, 2022

The service department gives the most professional service of any dealership I have been to. I have brought almost 10 cars to this dealership for service to be done (different makes). More

by Kraton725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry, Justin Shonk, Aleister Smith, Harlen Stolt, Doug Flores, Mike Brown
Nov 15, 2022 -

South Colorado Springs Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

November 11, 2022

The service department is the best and they take great care of my Ford Truck at the best price. More

by John_tomczyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Shonk, Aleister Smith, Harlen Stolt, Doug Flores, Mike Brown
Nov 14, 2022 -

South Colorado Springs Nissan responded

Hi John, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at South Colorado Springs Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 10, 2022

I use the service department and they are thorough, courteous, and trustworthy. Additionally they go above and beyond to find parts quickly at the cheapest price. More

by Reece316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Shonk, Doug Flores, Mike Brown
Nov 12, 2022 -

South Colorado Springs Nissan responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At South Colorado Springs Nissan we are always striving to do better than your last visit.

November 10, 2022

As a woman, I appreciated the sales team that took the time to explain the whole purchasing process without being condescending. I have found a dealership I am comfortable with and all my future purcha More

by Sissy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Torres
Nov 12, 2022 -

South Colorado Springs Nissan responded

Hi Sissy, thank you for your positive review. We're glad to hear that you found our team here at South Colorado Springs Nissan so helpful in the purchase of your new vehicle.

November 10, 2022

My husband and I had an amazing experience. Told them what we wanted abs that’s what we got at a head price! No pressure and comfortable atmosphere. Definitely recommend More

by athena.carrillo1063
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Allison, Mark Alcon
Nov 12, 2022 -

South Colorado Springs Nissan responded

Hi Athena, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at South Colorado Springs Nissan to have earned it.

September 08, 2022

Service department is rude and overcharges. $190 to diagnose each problem and $190 an hour. Could not repair our van and lied to another dealer who is working with the break down we had out of More

by Sheri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Brown
Sep 18, 2022 -

South Colorado Springs Nissan responded

We're sorry to hear that you had such a negative experience with us. Please reach out to us at (719) 203-7786 so we can discuss the details of your visit. We hope to restore your confidence back in our dealership. Take care.

Sep 18, 2022 -

Sheri responded

We have called multiple times just to be sent to a full voice mail box. I left a message with the general manager and got no response

July 13, 2022

SHADY SERVICE DEPARTMENT AND POOR MANAGEMENT HERE! Caution when taking your Nissan in for service here. I literally took my Nissan Maxima in for a coolant flush and had it previously inspected for my More

by jbr11408
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Oringer, Mike Brown
Sep 18, 2022 -

South Colorado Springs Nissan responded

Please reach out to us at (719) 203-7786 when you can so we can address this situation directly. Thank you and have a great day.

June 15, 2022

Awesome staff! Felt at ease as soon as we walked in! They have more vehicles and nicer staff than the Woodmen store. Cathy reached out and set an appointment with m More

by Gage Headen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty White, Kevin Allison, Daniel Donez, Wllie Wesley, Bekah Troy
Jun 23, 2022 -

South Colorado Springs Nissan responded

Here at South Colorado Springs Nissan, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

March 29, 2022

Chris from financing over charged for the warranty and charged us for a key replacement . The vehicle came with 2 keys already. More

by willhiteroofingservices
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris
Apr 03, 2022 -

South Colorado Springs Nissan responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

Apr 05, 2022 -

willhiteroofingservices responded

I want to cancel the Auto Mate warranty . The sales manager Mark Alcon says he will cancel but will not give me the $ 289.00 back. Also the LoJack coverage is not required or needed as per my finance company or my insurance company . The form I have from the dealership does allow it to be cancelled.

January 24, 2022

South Colorado springs Nissan will call you 3 months after purchase to pay extra sales tax fees. More

by Alejandro Maldonado
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Allison, Todd BISHOP, Logan Johnson
Mar 31, 2022 -

South Colorado Springs Nissan responded

Our manager would really like to speak with you more regarding this matter. Please reach out to us at (719) 550-3030. We look forward to hearing from you.

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