South County Lexus
Mission Viejo, CA
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Truly an outstanding car purchasing experience. Everyone was very friendly and helpful. The dealership is beautiful. Even the area where the mechanics work is very clean. The dealership also offers cold bot was very friendly and helpful. The dealership is beautiful. Even the area where the mechanics work is very clean. The dealership also offers cold bottled water, hot chocolate and several varieties of coffee. I highly recommend South County Lexus to anyone looking to get a car! More
It was truly a "December To Remember!!" We bought a new RX350 and our salesman, Franco, was great to work with. We felt our deal was very fair, so we added the chrome wheels and we are so glad we did, they RX350 and our salesman, Franco, was great to work with. We felt our deal was very fair, so we added the chrome wheels and we are so glad we did, they really make our car look even better. The customer service in the service department when I came back to have the chrome wheels installed was terrific. If you are looking for a Lexus, I strongly recommend South County Lexus. We live closer to another Lexus dealer in OC, but the drive down to South County was well worth it. The customer service was much better at South County than at our local Lexus dealer. More
Great Service!! We were well taken care of. Our car was serviced professionally and all promises were met. We are grateful to now have a place we can trust to take our automobiles. They provided us with serviced professionally and all promises were met. We are grateful to now have a place we can trust to take our automobiles. They provided us with a loaner car immediately. The Dealership is beautiful and the employees were all very friendly and accomodating. Thank you! More
Sandi Butler is my service representative at South County Lexus, and my rating is based on my experience with her. I have never seen Sandi without a smile, she always conducts herself in a professional mann Lexus, and my rating is based on my experience with her. I have never seen Sandi without a smile, she always conducts herself in a professional manner, and she always makes sure that my car is serviced to my specifications in the most economical way. I recommend her without hesistation, and if the rest of the staff at South County Lexus is like her, I recommend this dealership as well. Deanna Petrucco More
Mark has always been honest and fair to me and my family he gives me,all his attention and I really feel lucky to have him as my service rep . He is the main reason I come here.I will be needing a new car s he gives me,all his attention and I really feel lucky to have him as my service rep . He is the main reason I come here.I will be needing a new car soon as mine is approaching 100k . In I will buy from south county and continue to have mark take care of it More
My experience with this dealership has always been very satisfying. All personnel are very courteous and exhibit friendliness. Drew has been exceptionally good in taking care of my business. He has been ve satisfying. All personnel are very courteous and exhibit friendliness. Drew has been exceptionally good in taking care of my business. He has been very prompt in responding. I will be glad to continue my relationship with this dealership. More
I visited the dealership to remedy a "noise" my 2009 ES 350 was making after my own self diagnosis failed. I pulled my car to the service entrance and was geeted warmly and explained my problem. To my ast 350 was making after my own self diagnosis failed. I pulled my car to the service entrance and was geeted warmly and explained my problem. To my astonishment the service advisor identified the problem within seconds. He explained what was to happen next and the timeline. He and the dealership met and exceeded my expectations. I will recommend this dealership to all my friends! Keep up the good work. More
I went in for a part for my GS 300, purchased the part and realized it was much more difficult to install that I thought. I spoke to a service person out side and said he would help me out. I was so great and realized it was much more difficult to install that I thought. I spoke to a service person out side and said he would help me out. I was so greatful that he was able to take care of me in such short notice. After having such a bad day it was nice to have some thing good happen. More
Great Service as usual. Drew was especially helpful. No problem getting a loaner car. Pick -up and drop-off is always quick and easy. The service people here are really there to be of service. When complet problem getting a loaner car. Pick -up and drop-off is always quick and easy. The service people here are really there to be of service. When completed, your car is always washed amd ready to go when you are. An excellent dealership. More
I have purchased two vehicles form this dealership. Mark Brownell is an exceptional service technician. Not only is he customer focused, but he is proactive about helping me keep my car in the best possibl Brownell is an exceptional service technician. Not only is he customer focused, but he is proactive about helping me keep my car in the best possible operating condition. He doesn't recommend actions/items just to pad the profits of the dealership -- he truly takes the time and makes the effort to explain what is needed and then provide options to make things cost effective. A loaner car is always ready with minimal driveway wait time. My car is always returned washed and cleaned inside and out. It is always ready at the time promised -- but usually before that time. Mark greets me with a "can do" attitude and smile and even helps me load my items into the loaner car. I would highly recommend this dealership -- and Mark -- to all. More