South Point Hyundai
Austin, TX
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2,337 Reviews of South Point Hyundai
Sam E is an outstanding asset to your dealership. He is very professional and knowledgeable of his business with the best interest of his customers in mind. I highly recommend him to anyone. very professional and knowledgeable of his business with the best interest of his customers in mind. I highly recommend him to anyone. More
Once I got my car home from the lot, I was showing my partner the features of the car and we both noticed the front camera was cracked to the point of affecting visibility for the front view. I went back partner the features of the car and we both noticed the front camera was cracked to the point of affecting visibility for the front view. I went back the next day and let the staff know of the issue. They told me the warranty might not cover it because I had already taken the car home, and it could have happened on the ride home. Sure, that's reasonable, but I have since called multiple times, stopped by multiple times (each time told that Chris in service was not available) to see if I can get it fixed, regardless if I have to pay for it or not. Nobody has ever returned my calls or emails. Even Eddie Gomez, the Customer Relations Manager, has not returned my calls or emails. So, Eddie, why did you reach out with a generic email asking how my customer service was if you never intended to actually provide me with any customer service? So, as much as I love my car, and I'm happy I got it, I am still driving around with a busted front camera and nobody at Hyundai has responded to me. More
Tyler Jones was excellent. Even though we arrived on a busy Saturday, he took really good care of us. I would definitely go to him again for our next vehicle purchase. Thank you Tyler! busy Saturday, he took really good care of us. I would definitely go to him again for our next vehicle purchase. Thank you Tyler! ~the Binghams More
First service on my new car went off without a hitch. Quick and efficient. And offered me the shuttle to bring me home and pick up when completed Quick and efficient. And offered me the shuttle to bring me home and pick up when completed More
When I walked in the door of the dealership, I expected what I have always gotten at most dealerships - mediocre service and insincere sales people. I was greeted by Timmy Wiles. I knew immediately this what I have always gotten at most dealerships - mediocre service and insincere sales people. I was greeted by Timmy Wiles. I knew immediately this experience would be different. Timmy found my car for me due to his listening to what I really wanted. Immediately, he walked me through the application process and I walked out with a car in very little time and without an ounce of frustration! Unheard of! I bought my car a week ago and already I have referred several friends to Timmy. He is a consummate professional giving only his best at all times. The saying I think of when I reflect on my experience is "There's not alot of traffic on the extra mile". That says it all - Thanks, Timmy! More
Great experience with the entire crew at South Point Hyundai. Our salesman Sheldon was very knowledgeable about the vehicles we were considering and did not push us to a decision. We found the vehicle Hyundai. Our salesman Sheldon was very knowledgeable about the vehicles we were considering and did not push us to a decision. We found the vehicle we wanted and left the dealership with a great deal. The entire management staff and financing personnel were also extremely thoughtful and patient. I would highly recommend this dealership and Sheldon to anyone looking for a vehicle. A+++ More