South Shore Hyundai - Service Center

EPS service bulletin On May 7, 2014 I brought my car in for service because I had a problem with the EPS light, it would come on as I was driving and my car would lose al On May 7, 2014 I brought my car in for service because I had a problem with the EPS light, it would come on as I was driving and my car would lose all power steering, very scary when you are driving on the highway and suddenly you are unable to turn the wheel !! Well, I was lucky enough to have Brandon Troy as my Service Consultant. He was very professional and most importantly very honest. My car was fixed in a little over an hour and a half. I would highly recommend South Shore Hyundai and Brandon Troy is the consultant you should ask for. More

Refuses to address complaints I just purchased a brand new 2013 Hyundai Genesis from Plaza Hyundai in Brooklyn because they simply had the best prices. I went in to the South Shore I just purchased a brand new 2013 Hyundai Genesis from Plaza Hyundai in Brooklyn because they simply had the best prices. I went in to the South Shore Hyundai and asked if they could install the wind deflector that the dealer forgot to install. Car has 100 miles on it. They said they would have to charge me a minimum of $65 to install!. unless it was broken it was not under warranty. the next issue i came in with was that when speaking on the cars bluetooth, nobody could hear me clearly. I spoke with Hyundai USA who advised me that there is definitely an issue with the microphone and that it is not all that uncommon. I brough the car in to South Shore Hyundai and after waiting 45 minutes I was told by Brandon Troy that the technician found nothing wrong. I was very insistent that there was absolutely an issue as no one could hear me. Brandon requested i call him in the dealership. when he had a hard time hearing me he gave the following excuses: (1) I'm in and office with a lot of background noise. (2) you're not speaking loud enough. (3)you're speaking too loud. (4) The Technician found no problem so regardless of what you claim, there is no problem. what appears to be happening is that because i didn't purchase this vehicle thru South Shore Hyundai, they will do everything they can possibly do to not service the vehicle or if they have to, to charge me for it. I am utterly amazed that they would behave in this manner. For Hyundai to Claim "Americas Best Warranty" and then give me the around is unconscionable. More

Excellent customer service I went in with a noise when turning my 2012 Sonata and was greeted by Anthony who was exceptionally helpful from start to finish. They found the probl I went in with a noise when turning my 2012 Sonata and was greeted by Anthony who was exceptionally helpful from start to finish. They found the problem quickly and was happy to find out it was covered by my warranty. They also found a nail in my tire which saved me the grief of coming out one morning finding my tire was flat. I was completely happy with entire experience. More

Had the timing belt, 60k service and a stop light switch recall taken care of. I dorpped the car off the previous night and pick up the next night. Was told I needed a $190 battery or the car wouldn't pas recall taken care of. I dorpped the car off the previous night and pick up the next night. Was told I needed a $190 battery or the car wouldn't pass it's next inspection(?) and a set of $390 rear breaks. I paid $1200+ for the service less these two repairs. The next weekend I had to bring back the car since the cruise control no longer worked. I told them they probably screwed up the break switch since I know that is a component of the Cruise Control. After 2.5 hours sitting in the showroom I went to find my car. It was sitting finnished, who knows for how long. Turns out that WRONG part was installed when they replaced the break light switch. No Charge! Just 2.5 hours out of you Saturday. I should have been given a few oile changes at least. BTW - I had the battery and breaks done. $350 total. More

I just wrote a review on my experience the last time I got a service done at South Shore Hyundai and ended up with a brand new car thanks to an exceptional great salesman, Rashawn Dennis (recommend him fo got a service done at South Shore Hyundai and ended up with a brand new car thanks to an exceptional great salesman, Rashawn Dennis (recommend him for any trading needs or buying a new car). I just had to write a review about the service because I cannot stand a place with bad customer service Representatives. This place is far from that. While I cannot remember everyone I came in contact with but the two mentioned, everyone in the service department are very welcoming. I have no complaints about this service center. Oh and they say please and thank you. More

Robert Coley and his team were excellent and made my experience purchasing a Hyundai Equus extremely memorable. Robert's was attentive to my needs and worked out possible financial solutions with his in experience purchasing a Hyundai Equus extremely memorable. Robert's was attentive to my needs and worked out possible financial solutions with his incredible team to make my purchase a reality. Robert's knowledge of the Equus Signature during my test drive was awesome. Robert's patience and professionalism during the purchase process was impeccable. I left feeling ten feet tall as I drove my Equus Ultimate off into the sunset. More

I've bought a number of cars in my lifetime, Used car dealers have a terrible reputation, but new car dealers are worse. They ask the customer to agree to pay when thee car is brought in for warrant car dealers have a terrible reputation, but new car dealers are worse. They ask the customer to agree to pay when thee car is brought in for warranty work. They say that items hat are clearly defective and not merchantable under the law are part of the normal design and therefore are not covered by the warranty. They offer to arrange "competitive" financing and then charge nearly twice what the same bank will offer to someone walking in off the street. More

I was very impressed with the service that was given to me. Daniel ingardi was polite and I recommend this dealer to all my friends. me. Daniel ingardi was polite and I recommend this dealer to all my friends. More

Initially, I had a bad experience with a member of the service staff. Ed and Anthony listened respectfully to my concerns and addressed them immediately. I was very impressed by their response. service staff. Ed and Anthony listened respectfully to my concerns and addressed them immediately. I was very impressed by their response. More

During Hurricane Sandy, we stayed at a friend's house in the Hamptons, since our home in East Meadow had no power for nearly two weeks. When the tire pressure monitor system light appeared on my dashboard the Hamptons, since our home in East Meadow had no power for nearly two weeks. When the tire pressure monitor system light appeared on my dashboard the day before the national election, I was told to bring it to a gas station and they would put air in the tires and everything would be fine. It turned out that, because of long lines for gasoline, no one would check my tires. I was worried that it could become a big problem, and I wanted to be sure to vote on Election Day, so I decided to call my salesman, Wally Capehart, at South Shore Hyundai, to ask him if he could recommend a dealer close to the Hamptons location. When I purchased my Sonata at the end of January this year, Wally had said to call any time. Of course, I had no phone book or computer to find a location, but Wally actually called Atlantic Hyundai for me, gave me directions, and told them to expect me the next day. When I arrived there on November 6th, they were expecting me, and a very lovely man fixed the problem in about ten minutes, no charge! The dashboard alert was cleared and I was on my way to cast my vote! Needless to say, I was totally grateful and delighted. Wally Capehart gave service above and beyond and I'm so thankful! More