South Shore MINI

Maintenance service It is always a pleasure to take my car to South shore Mini. Kevin in the service department is always pleasant and knowledgeable and extremely hel It is always a pleasure to take my car to South shore Mini. Kevin in the service department is always pleasant and knowledgeable and extremely helpful. they try to do things as quickly as possible so there’s very little wait time. They explain things clearly and they’re always there to help More

South Shore Mini Wins I appreciate the thorough service, thoughtful recommendations and accommodating staff at South Shore Mini, which is where I also purchased my 2016 Min I appreciate the thorough service, thoughtful recommendations and accommodating staff at South Shore Mini, which is where I also purchased my 2016 Mini. I view having my car serviced as an inconvenience, however they make it relatively painless and my experience there is always good. More

Great experience buying a certified used Mini Tawana Ho was a super salesperson for my recent purchase of a Certified used Mini convertible. She is friendly, helpful, a good communicator and did Tawana Ho was a super salesperson for my recent purchase of a Certified used Mini convertible. She is friendly, helpful, a good communicator and did not apply any pressure while I was shopping. I had a great experience at South Shore Mini and highly recommend Tawana and the dealership. I shopped online and purchased the car from out of state. Thanks for the great experience! More

Helpful and accommodating I contacted the dealership through CarGurus after finding a car that pretty closely matched what I was looking for. Scott Smaller at South Shore resp I contacted the dealership through CarGurus after finding a car that pretty closely matched what I was looking for. Scott Smaller at South Shore responded quickly with the information I requested. After providing pricing information, he stayed late on a Sunday to accommodate our coming in from Connecticut to look at the car and take a test drive. Purchasing was smooth, and they were accommodating when working out logistics of handling registration out of state. Paperwork at closing went smoothly, informative discussion around add-on for maintenance and warranty, etc. but no pressure. More

In and out with no hassle Although I knew what I wanted and wasn’t interested in haggling over price, Tawana Ho made the experience so fast and easy. Absolutely the easiest car Although I knew what I wanted and wasn’t interested in haggling over price, Tawana Ho made the experience so fast and easy. Absolutely the easiest car buying I’ve ever done. And I was especially happy that this dealership was NOT populated by white middle aged males. It may seem like a ridiculous point to make, but everyone I dealt with was of a different ethnic background or a female. After so many years of awful/stressful/hard sell/ dishonest dealings at other dealerships, somehow this felt like a whole different business model. First car I’ve bought from a woman.... and best experience yet. Thanks all for making it so easy!! More

Tried to scam me Steve in service recommended I buy 2 new tires, get an alignment and rotation. This was after bringing my car in for an oil change and inspection. Wh Steve in service recommended I buy 2 new tires, get an alignment and rotation. This was after bringing my car in for an oil change and inspection. When I declined, he told me it would not pass inspection. I went with my guy and said no again. I brought my car to somewhere else, told them I was worried about my tires for inspection. They took a look. Said they were fine and the car passed. I could have just spent $700 for no reason. I wonder if it is cause I am a female or if they try to cross sell all their customers on unnecessary things. More

Great people, real people, so helpful I found the dealership to be exceptional; clean, well set up, great cars to look at in showroom and on lot. Access to beverages and snacks. Time fle I found the dealership to be exceptional; clean, well set up, great cars to look at in showroom and on lot. Access to beverages and snacks. Time flew by when we were there in Saturday. Kief was why we drove from New York to buy! More

used mini countryman purchase - very happy customer The dealer rep (luigi lembo) was extremely responsive, knowledgeable, straightforward and proactive - and made the whole process go very smoothly. I The dealer rep (luigi lembo) was extremely responsive, knowledgeable, straightforward and proactive - and made the whole process go very smoothly. I also loved the car detailing/prep. Great attention to detail. The car was absolutely immaculate at delivery. It really is "like new." My tastes don't run to stripes and checkerboarding. This car originally had them aplenty. These were removed as part of the delivery prep - and not the slightest trace of their existence remains (and the car's finish remains unmarred). Oh, and by the way, I love the car, and I thought the price was very fair. More

Service is awesome! Steve and Kevin in service are great. Steve took me in on short notice when my check engine light came and had it diagnosed quickly. I just picked up Steve and Kevin in service are great. Steve took me in on short notice when my check engine light came and had it diagnosed quickly. I just picked up car and it runs great. Easy and friendly to deal with More

Happy with Southshore MINI Very satisfied with my interactions with Scott. I purchased a new MINI over the phone and Scott was very knowledgeable and responsive in making sure Very satisfied with my interactions with Scott. I purchased a new MINI over the phone and Scott was very knowledgeable and responsive in making sure I would be happy when I finally arrived at the dealership. I would highly recommend him....ditto for Yanni!!...he was super at explaining my new car to me! More