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South Toyota

Dallas, TX

3.8
1,894 Reviews
The promise of something different. South Toyota by Purdy Group strives for innovation, accessibility to our communities and exceeding our customer’s expectations. We truly believe in caring for one another and building from our guiding values. As we promise something different, we offer passionate, caring and honest experiences for all our team members, guests and communities. We are part of Purdy Group serving our communities in Dallas through South Toyota as well as Bryan College Station Toyota and Huntsville Toyota.
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39660 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 1,894 reviews

May 11, 2023

Horrible customer service experience at this location. I would not recommend this location to my worse enemy. More

by Mladonnaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Long
May 10, 2023

Fast, attentive and friendly. I had a great experience with this dealer. I recommend them highly. More

by mfowner2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deno Moore
March 16, 2023

I bought a Camry SE form this delareship and they ripped me off by overcharging me for add on & market adjustemts which is 8000. that MD Hassan and that Fianance manager are crooks beware dont do buisness w More

by MYS83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ricky Chavez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MD Hassan
Mar 16, 2023 -

South Toyota responded

We're sorry to hear you didn't have a good experience with us. I have forwarded this review over to our Customer Relations Manager, Faith Wyatt. We'd like the opportunity to learn more about your experience so we can see how we might be able to improve and make things right. Please feel free to reach out to Faith at fwyatt@purdygroupusa.com.

Mar 16, 2023 -

MYS83 responded

I did but your manager was very rude she hangup on me

Mar 16, 2023 -

MYS83 responded

she made me feel like I am the guilty one becuase I signed up for this

December 31, 2022

I would like to commend and recommend Deno Moore for his outstanding professionalism and knowledge, not only as a salesman but exceptional customer service, which is noticeably lacking in today's society. More

by riomari39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deno Moore
Jan 19, 2023 -

South Toyota responded

Thank you for the great review, Sherry! We appreciate your business and happy to hear Deno and South Toyota took such great care of you.

November 25, 2022

I was looking for a very specific Tundra, couldn't find what I wanted anywhere and most dealerships only wanted to sell me what they had on the lot. Deno Moore @ South Toyota found me what I wanted. He w More

by ryanjames17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deno Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

South Toyota responded

Thank you for the 5 star review ryanjames17! We love Deno and glad he took exceptional care of you. Please let us know if there is anything else we can do for you.

September 22, 2022

Deno Moore is truly a professional manager, and the finance dept. as well. I would definitely recommend this dealership. Thank you. More

by Lizjusino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rump, Finance Manager
July 29, 2022

They are great if you’re buying a car, but do not expect good customer service later on. I have trying for 6 months to get a refund on some extended service plans I purchased. They will not answer your ca More

by KCOTTON2
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ricky Chavez
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2022

Deno Moore is a truly professional Manager. With a heartfelt team that enhances any of your vehicular needs. I love my 2021 Avalon. Thank you guys so much! Transportation to bring my baby to H More

by Martin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deno Moore
Feb 12, 2023 -

Martin responded

Manger Deon Moore was quick to respond to our questions and requests. Deon’s team was very professional and swift to be supportive our needs, as well. Thanks to Toyota South Dallas from Anthony & Ocie Martin.

January 10, 2022

Poor customer service, very unorganized, very unprofessional & car was delivered in unacceptable manner. Please take your business elsewhere More

by danihall3
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter Sanchez
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2021

Dealer sold me 2020 Chevy Equinox for 22,900 after 5 months when i needed to sell back i was offered $5,000 to $8,000 because it had been in accident where airbags had been deployed but it was the exact More

by AdriR
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Turner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Mills
1.0
This rating includes all reviews, with more weight given to recent reviews.