SouthWest Ford Weatherford

I bought a 2020 Ford Explorer ST, a very expensive car from Southwest Ford. I have brought it into the dealer five times since purchasing it because of a backup camera not working and it still isn’t fixed from Southwest Ford. I have brought it into the dealer five times since purchasing it because of a backup camera not working and it still isn’t fixed. Each time the car stays in the shop at least two days only to have to return a few months later. It’s also been in the shop for over a month when the tailpipe busted. They refuse to fix the lemon and I will never buy a Ford again… they truly live up to the slogan Ford stands for Fix Or Repair Daily!!!! More

Kimberly went above and beyond to help me get the vehicle that fit my needs and budget! I will be referring family and friends to her and Southwest Ford! that fit my needs and budget! I will be referring family and friends to her and Southwest Ford! More

Went in for service and recall and had to bring it back two days later for check engine light. 1250.00 seems to be the magic number. Part is 194 labor 1019....I am in the wrong profession! That is 2500 i two days later for check engine light. 1250.00 seems to be the magic number. Part is 194 labor 1019....I am in the wrong profession! That is 2500 in three weeks, Hard to say if the second issue was done by the first but something was coincidental! And yes, if you do not pay in cash, who has 25000 laying around, then you are hit with THEIR credit card fees! More

Joe Houck is great to work with. Great dealership. I am very much looking forward to the car I got. Great dealership. I am very much looking forward to the car I got. More

Friendly, helpful and knowledgeable staff. Robert in sales is great to deal with. Will go back again. Robert in sales is great to deal with. Will go back again. More

Johnny Garside is an example of excellent Customer Service!! Financing was easy and quick. Amazing service! Service!! Financing was easy and quick. Amazing service! More

Everyone that helped us with our purchase was very courteous and helpful. An overall good experience courteous and helpful. An overall good experience More

Sales people were great and told me all about vechicle got quick check in on the sale well pleased got quick check in on the sale well pleased More

Got “fast lane” service with an appointment on Saturday. They STARTED servicing my Transit van more than an hour after my appointment time. The service was performed well, but they bent my running boards They STARTED servicing my Transit van more than an hour after my appointment time. The service was performed well, but they bent my running boards on both the driver and passenger side of the van with their big scissor jacks. I spent over two hours repairing my running boards. Never going back! More

Jason and the SW Ford team was great to work with! Very accommodating and patient! I had a amazing experience. Very accommodating and patient! I had a amazing experience. More