SouthWest Ford Weatherford

Great salesman Came in just to look for a new mustang, and Angel approached and with all dealerships, I was prepared to have product shoved in my face and pressured Came in just to look for a new mustang, and Angel approached and with all dealerships, I was prepared to have product shoved in my face and pressured into buying, but Angel was unlike anyone else. He didn’t pressure me, only gave me the information I wanted on the car I was looking at. Didn’t try to push me into anything more expensive or anything. If you go to Southwest Ford I suggest looking for Angel More

A++ Experience All Around My husband and I went to look at cars today at Southwest Ford. We have been price shopping for a vehicle for some time. Our sales associate Kat Brownl My husband and I went to look at cars today at Southwest Ford. We have been price shopping for a vehicle for some time. Our sales associate Kat Brownlee helped us find a car that met all of our specifications, including ones that we said were not necessary, for far cheaper than budgeted and expected, and was newer than we thought we could afford. She handed us over to Dan Hall in Finance, who got us taken care of with minimal hassle. Overall, it was an awesome experience and we came out of it with a great car. A++ service, experience and customer service. Thanks so much Kat and Dan. More

Quick and Painless Robert and the rest of the group at South West Ford were great to work with. I never felt rushed or pressured by Robert to buy a new vehicle, and once Robert and the rest of the group at South West Ford were great to work with. I never felt rushed or pressured by Robert to buy a new vehicle, and once I did decide to pull the trigger Robert and everyone else worked to get me out the door and into my new F-150 as quick as they could. If Robert is still around when I'm ready for my next vehicle, I'd be happy to work with him again. More

The Pickens Way is excellent!!! Mr. Pickens represents a no nonsense approach to purchasing vehicles. What I love about Mr. Pickens is his ability to stream line the purchasing proce Mr. Pickens represents a no nonsense approach to purchasing vehicles. What I love about Mr. Pickens is his ability to stream line the purchasing process without the in between sales pitch for additional add-ons. He looks for the best possible deal for the customer. Mr. Pickens is a top notch salesman who puts the customer first. More

A great family oriented business! We really enjoyed working with Southwest Ford on the purchase of our new Explorer. Robert was great to work with. He really knows the Ford vehicles We really enjoyed working with Southwest Ford on the purchase of our new Explorer. Robert was great to work with. He really knows the Ford vehicles . . . he was very professional and fun. We will be replacing our truck very soon and we will definitely be headed back to Southwest Ford to work with Robert. More

Beware they aren't what they use to be Took my car in for service, back brake had been squealing every time the brake was applied and I also asked for the regular maintenance to be done whi Took my car in for service, back brake had been squealing every time the brake was applied and I also asked for the regular maintenance to be done while they had it. I have a 15 Mustang GT with performance package, the back wheels and tires are taller than the front; this is standard from the factory. When they rotated the tires instead of rotating side to side, they switched front to back. When I picked up the car it was late and the service center was closed. I didn't notice their mistake when I picked it up, I should be able to trust that they know their product. Well after driving home and a quick trip to the corner store, my $1200 tires, rims, and the suspension is all messed up. There is rubber from the tires everywhere. I'm now going to have to miss time at work to get their screw up fixed. And this isn't a one time issue with this dealership, this their 4th expensive strike. They sold this car to me to make up for my previous mustang their body shop ruined. I miss how Southwest use to be, I've been doing business with this company since 2007, have purchased 4 vehicles from them, used their service center for all my vehicles, and their body shop several times; no more I'm done with them ruining my vehicles. Not to mention the people use to be really nice, not anymore, they seem to really hate their jobs and getting them to just answer the phone to make an appointment, good luck I called 6 times to make this last appointment. And for those of you wondering why I didn't just take it somewhere else, the tint on the back window (which was there when I bought the vehicle) was bubbling and I had to take it back to them to get it fixed, no one else would touch it. I will say that Tanya was nice and helpful with the tint. More

Schedule service, oil change primarily I tried using the online system to schedule a service date and was directed to a chat session. Chat said they would contact service dept to confirm a I tried using the online system to schedule a service date and was directed to a chat session. Chat said they would contact service dept to confirm a date and time and service would get back to me. 48 hours later, nothing. Verbally called the service dept and the earliest date i could get for a 8am appt was 10 days out. If this is prompt service just for an oil change, guess im missing something. The method of getting an appt is somewhat confusing to me. More

David Roush David was a nice guy helping me get through the process of buying my new truck. Everything went perfect. THE TRUCK IS AWESOME ,AND SO IS THE DEALERSHI David was a nice guy helping me get through the process of buying my new truck. Everything went perfect. THE TRUCK IS AWESOME ,AND SO IS THE DEALERSHIP! More