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Southaven Honda - Service Center

Southaven, MS

4.6
452 Reviews
Call Service Center (662) 253-0110

452 Reviews of Southaven Honda - Service Center

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May 03, 2025

Great customer service. He did a great job explaining the work that was going to be performed! He was professional and personable. More

by ANDREBALDON11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Southaven Honda responded

Thank you so much for your 5 star review and kind words! We loved your feedback so much, we're going to feature it on our social media!

May 02, 2025

Flexible. On time. Very good Took very good care of my car. Highly recommend them More

by paige.lammey
Recommend Dealer
Yes
Employees Worked With
Steven
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May 05, 2025 -

Southaven Honda responded

We appreciate your feedback and thank you for your 5 star review!

May 02, 2025

My experience at Southaven Honda servicing my vehicle was great, no complaints and I’ll be back. More

by abee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan
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May 05, 2025 -

Southaven Honda responded

Thank you so much for your 5 star review! We look forward to seeing you again! We appreciate your loyalty to Southaven Honda!

May 01, 2025

Poor communication on this visit. My normal service advisor wasn’t there when I arrived More

by markendrabyrd
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deaundre was horrible
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May 01, 2025

Awesome and on time The experience that I interacted with all of the customers service was excellent and quick! More

by susiepoot
Recommend Dealer
Yes
Employees Worked With
Kelli Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelli Maxwell
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May 05, 2025 -

Southaven Honda responded

Thank you so much for your feedback! We appreciate your 5 star review!

May 01, 2025

Everything went smooth. Very professional staff. Huge thank you for the courtesy shuttle. Highly recommend More

by Moprice5.0
Recommend Dealer
Yes
Employees Worked With
Deandre
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May 05, 2025 -

Southaven Honda responded

Thank you so much for your 5 star review and awesome feedback! We look forward to servicing you again in the future!

April 30, 2025

Nate in your service department was knowledgeable and courteous and throughly explained the charges billed More

by jncole9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Service Dept
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Apr 30, 2025 -

Southaven Honda responded

Thank you so much for your feedback! We are proud that Nate was able to deliver 5 star customer service!

April 26, 2025

Excellent Service I have never had a problem with the dealership. Honda always takes care of us. More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Southaven Honda responded

Thank you for your feedback and your 5 star review! We are honored to have such loyal patronge!

April 24, 2025

They previously charged me $127 for an after market part from O'Reilly's that they paid $59 for at the most. And this last project they wanted to charge me over $8000 for the same thing I had done for $4500 More

by Milton Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelli Maxwell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Southaven Honda responded

Thank you for taking the time to share your experience. We’re genuinely sorry to hear about your concerns regarding pricing. We understand how important transparency and trust are—especially when it comes to automotive repairs and services. While aftermarket parts can vary in cost due to factors like shipping, warranty coverage, and labor, we never want a customer to feel misled or overcharged. We take allegations of unfair pricing, especially toward elderly customers, very seriously and would appreciate the opportunity to review this situation in more detail. Please feel free to contact me directly so we can look into your past service records. Your feedback is important. Chris Anderson General Manager Ph# 662-655-1020 canderson@southavenhonda.com

April 24, 2025

Super ,accurate polite and courteous happy marvelous great super neat friendly and clean excellent es More

by jacksondolores26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Euell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Southaven Honda responded

Thank you so much for your 5 star review!

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