Clayton Jones

Finance department has a lot of improvement needed, the lack of caring about customer interest rates has customers who do know what's fair, look at them as being unfair. BAD look for dealership. lack of caring about customer interest rates has customers who do know what's fair, look at them as being unfair. BAD look for dealership. More

by CHARLESRHODES01 Verified Customer Verified Customer

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It was a great experience from beginning to end. Everyone that I encountered during the process was superb. They really made the process simple Everyone that I encountered during the process was superb. They really made the process simple More

by LYATES33 Verified Customer Verified Customer

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Everyone seemed knowledgeable about the card and happy to work with you. No high pressure sales. work with you. No high pressure sales. More

by IRISHDEB1971 Verified Customer Verified Customer

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We were pleased with our service from initial contact until after the sale was closed. We appreciate that everyone was trying to accommodate our needs instead of just trying to make a quick sale. Southav until after the sale was closed. We appreciate that everyone was trying to accommodate our needs instead of just trying to make a quick sale. Southaven Honda has already been referred to other friends and family members looking for a car. Thank you! More

by Quishandrea Williams Verified Customer Verified Customer

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We could not be more pleased with the diligent attention we received from Southaven Honda as we began our search to purchase a new car. We came straight to Southaven Honda from a competitor, and what a posi we received from Southaven Honda as we began our search to purchase a new car. We came straight to Southaven Honda from a competitor, and what a positive difference we found from the moment we stepped onto the parking lot! Everyone we came in contact with during the process was courteous and professional and did an outstanding job of helping us choose the vehicle that was best for us. I cannot say enough about the way they followed up with us without pressuring us. They truly wanted to help us purchase the vehicle that was right for our family and one we would be pleased with in the day, weeks, months, and years ahead. More

by sharondgross Verified Customer Verified Customer

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Every one was very professional and courteous. They gave me a good deal We will be back They gave me a good deal We will be back More

by DAVIDDURDICKSON Verified Customer Verified Customer

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Great customer service. Highly recommend this dealership. Clayton was a great salesperson during my buying experience here. Highly recommend this dealership. Clayton was a great salesperson during my buying experience here. More

by RBURTON2288 Verified Customer Verified Customer

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Best service and easiest car buying process I could have asked for! So thankful for Southaven Honda and their team! asked for! So thankful for Southaven Honda and their team! More

by allie38953 Verified Customer Verified Customer

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This experience was such a fun experience we love the van and we highly recommend to our loved ones. and we highly recommend to our loved ones. More

by JDEERE3915 Verified Customer Verified Customer

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I entered the dealership looking for a used vehicle for my son. Mr. Clayton Jones was very exhausting. He talked incessantly. And then tried to coach me into getting a lease on a basic Honda Civic. He took my son. Mr. Clayton Jones was very exhausting. He talked incessantly. And then tried to coach me into getting a lease on a basic Honda Civic. He took $16,000 of my money for a one-pay lease for three years on a basic Honda Civic. He let me leave the dealership with zero paperwork about the lease. When I got home after this five hour ordeal with Mr. Clayton Jones I realized just how pushed into this situation I was and that I had no leasing paperwork with me. And also there was the fact that he never once mentioned to me that I would have to have a $1000 deductible full coverage on this lease until right before signing. So the next day, I was there at 1 o’clock ready for the dealership to open. Mr. Clayton Jones immediately told me that I could not return the vehicle and I told him that I didn’t have any paperwork so I had no clue what kind of lease deal this was because all I initialed was the $16,233 for the three years. He let me sit down and I said I just need to know what I paid for. He printed out a piece of paper that I did not see the night before and it listed that vehicle for $30,000. I remember the sticker price even though I didn’t see the sticker in the car when I got in, I remember the sticker price being around 26,000 this wasn’t for tax. I would highly recommend that this is taken seriously because I intend to file a report with the Attorney General‘s office for the state of Mississippi. More

by CHRISTIEFAWZY Verified Customer Verified Customer

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