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Southaven Honda - Service Center

Southaven, MS

4.6
452 Reviews

452 Reviews of Southaven Honda - Service Center

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February 23, 2025

My service was fast! ! Customer service great!! Kevin kept me informed ion all that was going on with my vehicle!! Glad I got my car here More

by Shervonturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Southaven Honda responded

Thank you so much for your 5 star review! We loved your feedback and will be featuring it on our social media soon!

February 21, 2025

Oil change was quick, and I was not pressured into buying any additional services that I did not want to More

by eonmost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Southaven Honda responded

Thank you for your 5 star review! We're so glad we were able to provide top tier satisfaction!

February 21, 2025

Car was misdiagnosed no refund or admittance of fault, feel like they just wanted money. More

by jamiebenfield
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Southaven Honda responded

Thank you for bringing this to our attention! We would love to hear more from you on this matter and possible correct any issues if you would allow us. Please reach out to our service manager Tiffany Cartwright or General Manager Chris Anderson as soon as possible please 662-655-1020

February 21, 2025

I love going there because they always take care of me. Very good customer service More

by Tinaj50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Southaven Honda responded

Thank you so much for the kind words! We're lucky to have continued patronage from you! We appreciate the 5 star review!

February 19, 2025

Oil change, tire rotation and vehicle inspection was completed without any issues and in a timely manner. More

by gpgrubel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Southaven Honda responded

Customer service is our top priority! Thank you for your 5 star review!

February 17, 2025

I had a wonderful experience. The salesman was very cooperate and worked with me. I would recommend their services. More

by tgmlangley
Recommend Dealer
Yes
Employees Worked With
Alvin Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marino Varesio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Southaven Honda responded

Thank you so much for your 5 star review! We're so glad Alvin was able to earn your trust! Congratulations and Welcome to the Southaven Honda family!

February 16, 2025

They made the process so easy in and out the sales dept was really nice More

by mlbrand90
Recommend Dealer
Yes
Employees Worked With
Eric Castiglia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eshawna Millbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Euell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Southaven Honda responded

Thank you so much for your 5 star review! Your time is just as precious to us as it is for you!

February 11, 2025

Fairly quick service & friendly staff. For me, location is close to home. Hoping my old Honda CRV will last awhile longer. More

by DeputyDawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Southaven Honda responded

Thank you for your 4 star review! Call us any time for additional feedback on how we can improve and earn 5 stars! 662-655-1020

February 11, 2025

Awesome customer service, great information on how best to get most useful information. Thanks again for speedy service and response time. More

by joann.mims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Southaven Honda responded

Thank you so much for your 5 star review!

February 09, 2025

Would not recommend this service center. I was given one cost and the bill was approximately $300 more than the quote. More

by Disappointed customer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Hendrix
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager on duty did not measure up to service recovery expectations.
Feb 10, 2025 -

Southaven Honda responded

Thank you for bringing this to our attention! We would love to speak to you about this issue more, and hopefully resolve it! Please contact our General Manager Chris Anderson as soon as possible 662-655-1020

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