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Southern Acura Newport News

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.9
2,235 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 2,235 reviews

May 20, 2026

It was great Its great on gas, I really enjoyed the vehicle and I will owned this vehicle for the rest of my life. More

by MAX5TON81
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Goodale
Print
May 27, 2026 -

Southern Acura Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 19, 2026

Professional friendly kept me informed and provided service beyond my expectations Nice courteous polite timely service More

by INDIABENNETT36
Recommend Dealer
Yes
Employees Worked With
Cisco
Print
May 27, 2026 -

Southern Acura Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 19, 2026

Very good service. Kevin & Hugh were a good team who answered my questions, and resolved my issues. Thanks guys. More

by LINHAMDYER
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Miles
3.0
This rating includes all reviews, with more weight given to recent reviews.
Print
May 27, 2026 -

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 18, 2026

Quick and responsive action on my LoJack outage Good coordination between the business office and the maintenance department to replace and reactivate a defective LoJack device. More

by RODHUTCH99
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
Print
May 27, 2026 -

Southern Acura Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 17, 2026

Quick. Courteous. Professional. Very helpful. Very flexible. They were able to get me an appointment fast. More

by Pureheart
Recommend Dealer
Yes
Employees Worked With
Cisco lugo
Print
May 27, 2026 -

Southern Acura Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 16, 2026

Always willing to assist with my car services. Treats all his clients with courtesy and respect, hallmarks of an exceptional employee! More

by BARRY_CREED
Recommend Dealer
Yes
Employees Worked With
Cisco
Print
May 27, 2026 -

Southern Acura Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 16, 2026

Southern Acura's service department is amazing. I love going in and knowing that my car will be taken care of and if there's anything that my vehicle needs they will make sure to let me know. More

by nicolestewart844
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
May 27, 2026 -

Southern Acura Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 15, 2026

They were very accommodating and can really see the teamwork among the staff Loyal,energetic Family centered More

by chantaeyoung2016
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
Print
May 27, 2026 -

Southern Acura Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 15, 2026

Fast, quality, professional The team was professional, with quality work on vehicle and always get me in fast and out fast More

by BJLEWIS0084
Recommend Dealer
Yes
Employees Worked With
Great experience with all
Print
May 27, 2026 -

Southern Acura Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 14, 2026

Excellent customer service. Would definitely come back and recommend. Everyone was kind, helpful and knowledgeable. More

by cupps.cakes
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Goodale
Print
May 27, 2026 -

Southern Acura Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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