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Southern Acura Newport News
Newport News, VA
2,235 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,235 reviews
April 30, 2026
I absolutely love everyone at Southern Acura! ! I have received nothing but excellent service every time I come in to the dealership! ! I have received nothing but excellent service every time I come in to the dealership! More
by ambermrobbins
Verified Customer
April 30, 2026
Service at Southern Acura is always great. The staff is attentive and courteous. The service to my car was done with care and professionalism The staff is attentive and courteous. The service to my car was done with care and professionalism More
by shwelsh7
April 30, 2026
Jessica is prompt and courteous - always a professional. She goes out of her way to assist and take care of her customers. She goes out of her way to assist and take care of her customers. More
by NCLYNN
April 30, 2026
Kept me informed at all times about what was going on with my car also like the print out of everything that was checked with my car also like the print out of everything that was checked More
by JOACHPT
April 29, 2026
I used the service dept and Cisco, the Assist Mgr assisted me! He is extremely professional and put me totally at ease as he worked with me ln NJ to fix my grandson’s car, who lives in Newport News! assisted me! He is extremely professional and put me totally at ease as he worked with me ln NJ to fix my grandson’s car, who lives in Newport News! He had the car towed to your service dept and took care of everything that was wrong with the car! Being in another state, Cisco gained my trust by communicating with me before the car was ever towed! His customer service is exceptional and I felt honored to have him as my service provider! Great Job Cisco!👏👏👏 More
by Alltheworld2
Employees Worked With
April 28, 2026
Very kind, polite, professional, and patient. Friendly when I pulled into the bay. Checked on me as I was a little upset when I arrived. Personal issues. Job done in an efficient time also cleane Friendly when I pulled into the bay. Checked on me as I was a little upset when I arrived. Personal issues. Job done in an efficient time also cleaned my vehicle More
by Msklfreeman
Employees Worked With
Cisco Lugo / Brett Whitney
April 27, 2026
Great People were pleasant from scheduling to servicing and work was done in a timely fashion and work was done in a timely fashion More
by scanlanjustin85
April 24, 2026
Cisco is always so professional and caring Cisco is always so professional and caring. He takes the time to review needs, recommendations, and guidance taking into account each individual circumstances always so professional and caring. He takes the time to review needs, recommendations, and guidance taking into account each individual circumstances More
by OLUGBEMISOLA.MCCOY
Employees Worked With
Cisco
