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Southern Acura Newport News

Newport News, VA

4.9
2,227 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 2,227 reviews

June 11, 2026

He's always so helpful and knowledgeable about the vehicle. And get you in and get you out and thank him again More

by sheffieldchristopher5
Recommend Dealer
Yes
Employees Worked With
Cisco lugo
Jun 11, 2026 -

Southern Acura Newport News responded

Awesome to have you back with us again!

June 11, 2026

Great everyone was friendly and helpful It was an enjoyable experience everyone treats you nice, and they were very helpful in every aspect of the visit More

by MAESTROREDHOME
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Goodale
Jun 11, 2026 -

Southern Acura Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Jun 13, 2026 -

MAESTROREDHOME responded

Enjoy your day also

June 11, 2026

My experience with the dealership wonderful. I was greeted by my service representative with professional friendly attitude that made me at ease and went over the details for my visit. More

by ingrid.blair1372
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Goodale
Jun 11, 2026 -

Southern Acura Newport News responded

Great to have you back with us again!

June 11, 2026

Great place awesome team and very professional I will purchase another car from that dealership More

by EMCLEAN1112
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
Jun 11, 2026 -

Southern Acura Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 11, 2026

The service department is always great I never have to worry about anything when I come in. More

by denniskim35
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Goodale
Jun 11, 2026 -

Southern Acura Newport News responded

Awesome to have you back with us again!

June 11, 2026

Excellent service very helpful, will recommend to anyone the service advisors are great. Very quick and personal..great all around More

by Seaany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2026 -

Southern Acura Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 11, 2026

Tires were replaced and the car got a courtesy wash in less than half the time I was quoted. More

by RICK YASKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2026 -

Southern Acura Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 11, 2026

Very professional staff, communication is clear, and cares about me as the customer. Will definitely come back again. More

by ChrystalB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2026 -

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 11, 2026

Jessica was very welcoming . The appointment was smooth. The service was efficient. Will return to this role More

by MADDENAJ
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2026 -

Southern Acura Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 11, 2026

As always, I receive a plus service, and I cannot say enough about this Acura dealership in the service that they provide; definitely a 10 out of 10. More

by Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2026 -

Southern Acura Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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