Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Acura Newport News
Newport News, VA
2,039 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,039 reviews
October 12, 2025
Excellent customer service. The work seemed fine, but how do I know. Car runs great. Cost of service seems a little high but what isn't. All in all I like the service I received The work seemed fine, but how do I know. Car runs great. Cost of service seems a little high but what isn't. All in all I like the service I received from Southern Acura and people I come in contact with. More
by benderkgb
Verified Customer
October 11, 2025
The dealership is very customer oriented, they are friendly, knowledgeable, and fast. Quality of the work is excellent. friendly, knowledgeable, and fast. Quality of the work is excellent. More
by REYES.ORTEGA61
October 11, 2025
I’ve been taking my Acura’s here since 2009 and love everyone I’ve encountered! Great service, helpful and friendly people!! everyone I’ve encountered! Great service, helpful and friendly people!! More
by jtlett
October 10, 2025
Devin and everyone else were very helpful. They took their time and make sure my family was happy. They took their time and make sure my family was happy. More
by SONISE.LEAH.SD
October 10, 2025
I live in FL but have my car serviced here because of the great service provided by Kevin and the team. He is friendly, knowledgeable, and trustworthy. I would recommend this service department to anyone. great service provided by Kevin and the team. He is friendly, knowledgeable, and trustworthy. I would recommend this service department to anyone. More
by lgstopski
Employees Worked With
October 10, 2025
Excellent service. The staff is professional, knowledgeable and personable. They know how to take care of the customer. The staff is professional, knowledgeable and personable. They know how to take care of the customer. More
by christophernorcross
October 10, 2025
Crisco is an excellent service manager. So personal and knowledgeable. Makes you feel he cares. So personal and knowledgeable. Makes you feel he cares. More
by giilady1
Employees Worked With
October 10, 2025
Kevin was very helpful and customer friendly I appreciate his help for my service I strongly recommend this service center Technician was very knowledgeable appreciate his help for my service I strongly recommend this service center Technician was very knowledgeable More
by Sunil
October 09, 2025
They got me in and out quickly. I will recommend them to people I know. I will recommend them to people I know. More
by SHAWNROSS124
October 09, 2025
Great dealership. Very knowledgeable and thorough. Easy to talk to and they keep you updated daily. Very knowledgeable and thorough. Easy to talk to and they keep you updated daily. More
by CHRISTHETECH
