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Southern Acura Newport News

Newport News, VA

4.9
2,041 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 2,042 reviews

October 04, 2025

There two of my favorite people…. Jesus and Kevin:) He rocks. Kevin is simply awesome More

by Womackinvestment
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2025

Prompt, friendly service for state vehicle inspection. Satisfied with speed of service and staff at dealership. More

by djarret15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2025

Excellent service and environment. Home feeling. Service center gives you a sense of confidence and competence. More

by doughhova510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl Hoe
October 03, 2025

The service department was great! They are always finished in a timely manner and always professional. More

by afton.thayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2025

I needed service, and they all contributed to the service being Excellent. The Southern Acura Newport News Service Team provided Excellent Service during my last visit. More

by MBranch
Recommend Dealer
Yes
Employees Worked With
Cisco, Raymond James, Kevin, Jessica
October 02, 2025

Cisco was very helpful and informative. He kept me updated every step of the way way. More

by charde_martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2025

My experience was great! Jessica and the service team always make my visit a warm and welcoming experience. More

by Yashimi98
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Goodale
October 01, 2025

They were very personable on my first ever visit for car service. I didn't know what to expect. Jessica and the text communications were perfect! More

by CAMIK2015
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Goodale
October 01, 2025

Clean , responsive, quick turnaround. Jessica was very welcoming and informed me of the time, work, process and completion results. Great experience More

by JCDELOACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2025

When I called for an appointment he asked what was convenient for me 8:30 he was there I waited for my car all the services that needed to be done was done in no time with perfection . More

by ymorris886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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