Southern Buick GMC Greenbrier

Fast, friendly, efficient I've always enjoyed the service at southern. I'll continue to use them and buy from them in the future. at southern. I'll continue to use them and buy from them in the future. More

Truck wasn't ready for test drive after a long drive and appointment was made days prior. Attempted to "walk" after test driving after noticing the chaos of the staff and concerns regarding the used truck. appointment was made days prior. Attempted to "walk" after test driving after noticing the chaos of the staff and concerns regarding the used truck. Head salesperson asked for a few minutes and talked me into the deal by offering a 2yr bumper to bumper warranty. The next week the transmission began giving issues, the warranty for the trans issue was denied stating it was a known issue. After almost 2 mos of fighting they finally fixed the transmission. Received the truck and noticed the transmission was leaking b/c the tech didn't replace the rear seal. After almost 3 weeks they stopped returning my calls. Worst dealership I've ever worked with and plan to contact the BBB. More

Was kept informed and work done quickly. I am happy with the service provided to my car. I am happy with the service provided to my car. More

Vehicle was dropped-off for 7:30 appt. I was notified of repair progress and when vehicle was ready for pick up. I was notified of repair progress and when vehicle was ready for pick up. More

They must accept more appointments than they should because the wait time for an oil change and state inspection was ridiculously long. Never had to wait that long before because the wait time for an oil change and state inspection was ridiculously long. Never had to wait that long before More

Made an express appointment for 9:30 oil change and finished at 1:00. Ask for status and was told it was being worked on when in fact it was parked on the side and had not been in the shop yet. finished at 1:00. Ask for status and was told it was being worked on when in fact it was parked on the side and had not been in the shop yet. More

Made our experience pleasant. He worked with us. He was very knowledgeable and helpful to accommodate what we were looking for. He has a great personality He worked with us. He was very knowledgeable and helpful to accommodate what we were looking for. He has a great personality More

I made an appointment but when I got there they said I didn't have an appointment. The Service Guy worked me in the schedule. Took 3 hours. Said they had problems with the AI application. I called and didn't have an appointment. The Service Guy worked me in the schedule. Took 3 hours. Said they had problems with the AI application. I called and called to confirm the appointment. Never could reach a real person. Very frustrating. I am glad I was able to get oil change. Do better scheduling. More

Easy to work with and they didn’t waste my time. This was refreshing. Other dealerships that I’ve been to don’t offer the same level of service as they did at Southern. Plus they offer lifetime oil This was refreshing. Other dealerships that I’ve been to don’t offer the same level of service as they did at Southern. Plus they offer lifetime oil changes and state inspections! More

This dealership was okay, it took a while to figure out which car was best for me, but we figured it out and I’m very happy that I found my fit. which car was best for me, but we figured it out and I’m very happy that I found my fit. More