Southern Buick GMC Greenbrier

Please read my review about Southern Greenbrier KIA. Good afternoon to those who are looking to buy a new vehicle. Southern Greenbrier KIA has asked that I send a review about our experience at Southe Good afternoon to those who are looking to buy a new vehicle. Southern Greenbrier KIA has asked that I send a review about our experience at Southern Greenbrier KIA, after the way my daughter and I was treated. So here goes. My daughter and I had been driving the entire Greater Tidewater area ( Norfolk, Virginia Beach, Chesapeake, Suffolk, Newport News, Williamsburg etc.) for two weeks looking to purchase her a newer vehicle. We had driven almost ever type of vehicle with the exception of KIA's, as we had never gave any thought as to looking at or test driving a one. Thursday afternoon as we were on our way to attend several other Greenbriar dealership appointments, we passed Southern Greenbrier KIA. We decided to turn around and see what KIA was all about, and there we met sales person Mr. C.J. Burns. After spend some time with him and Team KIA Greenbrier we looked at and test drove several vehicles. After driving these vehicles Mr. Burns assisted in providing my daughter with several quotes. However even though we did not purchase a vehicle she was highly interested in several KIA Optima's. The patience Mr. Burns and the entire Southern Greenbrier KIA Team showed us was phenomenal. We left and continued our endeavors to attend our other appointments. When we had the opportunity, My daughter and I talked about how Mr. Burns and the entire KIA Team treated us and how they worked with us on the pricing of these new vehicles. Upon returned home that night I continue my homework as to the ratings of new cars. After reading JD Powers and Consumers Report reviews on KIA's I was completely astonished as to the high ranking and superior ratings that both JD Powers and Consumers Report had given KIA. JD Powers rated and awarded KIA as the number one vehicles for the past two years. The next morning I decided to go to several independent Auto Body/Repair shops around the tidewater area and inquired as to their thoughts about the quality and safety of the new KIA's. All shops state that because of the brilliant engineering, redesigning, and materials now used in the building of KIA's, that they are unbelievable Safety, of excellent quality, highly dependable and that they are exceptionally comparable to considerable much higher priced vehicles. All shops gave outstanding remarks as to why I should look into purchasing a KIA. They also informed me that KIA makes all of their vehicle body repair parts and that aftermarket body parts are non-available. This means that when a KIA is in need of repair parts after an accident, that the new KIA body parts fit precisely without having to make modifications, which also is a big safety factor when making vehicle repairs. And now for the rest of the story. Southern Greenbrier KIA and the other Team KIA members are of the highest class. The entire KIA Greenbrier Team is untouchable in the way they treat their customers. It was because of Mr. Newman, Mr. Burns, Ms. Kakley, Mr. Johnson and the rest of Team KIA exceptional demeanor, their superior professionalism as well as their highest quality of excellent that made our final decision to return back to KIA Greenbrier the following Monday afternoon, where my daughter decided to purchase her new KIA Optima SXL Turbo. However before she signed the final agreement, it was because of the way we had been treated by Team KIA I decided that I wanted to purchase a new KIA Optima SXL Turbo for my wife as well. The entire Team KIA could not have performed any better, as they went above and beyond in performing their duties. It is not every day that one has the pleasure and opportunity to meet person of Mr. C.J. Burns stature and excellence. If I had to put into words Southern Greenbrier KIA performance ratings, the phrasing would include that they are, Superlative, Outstanding, Magnificent, Brilliant, Exceptional, Untouchable, Supreme and First-class in every rating category, and that is the reason why my daughter and I both purchased the two new KIA's Optima SXL Turbos from Southern Greenbrier KIA at the same time. We will continue to pass your contact information on to all as we hold you and Southern Greenbrier KIA in our highest respects. Should KIA ever need my assistance to help a customer make their decision as to if they should or should not purchasing a KIA, please do not hesitate in contacting me or providing those Customer’s with my home phone number. As always it was our pleasure to have met and worked with the entire Southern Greenbrier KIA Family. Again many thanks to Southern Greenbrier KIA Team for all that you did for Rebecca and I. Very Respectfully Robert Gatewood More

Exceptional Sales Experience This was one of the most exceptional and rewarding experience .... and believe me we have purchased quite a few cares in the past 30 years. First and This was one of the most exceptional and rewarding experience .... and believe me we have purchased quite a few cares in the past 30 years. First and foremost the sales person listened and followed through with are request; everything was straight forward I felt like I was working with someone who truly had our best interest in hand and was very knowledgeable and realistic with “the numbers”. No hesitation here I am a life long customer I will surely inform others of my experience! More

Warm and inviting I’ve purchased from Southern before I actually love the buying part of it I’m hoping that the service side isn’t terrible That is what I experience I’ve purchased from Southern before I actually love the buying part of it I’m hoping that the service side isn’t terrible That is what I experienced with my last vehicle from Southern The purchase Dept is wonderful however the service Dept makes me feel like I’ve been scammed More

Great experience with Winston Whitehurst We set up an appointment with Winston over the phone after talking to another salesman that we have dealt with for over 15 years in the "used" car sid We set up an appointment with Winston over the phone after talking to another salesman that we have dealt with for over 15 years in the "used" car side. He told us that Winston would take great care of us and he was right on the mark. He helped us find the exact car and color that we were looking for and did not put any pressure on us at all. After we purchased the car, he took the time to show me how to connect to all of the "new-fangled" technology on my Encore. This is what I call great service!!! More

Helpful Bob Luna made it very nice for us to get this car I work late so he came to our house, he was very helpful. Thank you Bob Luna !! Bob Luna made it very nice for us to get this car I work late so he came to our house, he was very helpful. Thank you Bob Luna !! More

Honest and timely My husband and I were so pleased with the sales person and his willingness to get the car we we're looking for. Thanks Adam, you made us feel special. My husband and I were so pleased with the sales person and his willingness to get the car we we're looking for. Thanks Adam, you made us feel special. More

Outstanding customer service!!! Southern GMC at Greenbrier showed me outstanding customer service and support while searching for a new vehicle. I walked away happy with a great truc Southern GMC at Greenbrier showed me outstanding customer service and support while searching for a new vehicle. I walked away happy with a great truck. The manager Brian is very friendly, easy to talk to, and makes sure you love the car you purchase. I also received a fair price on my trade in. Winston W helped me with all of my concerns and made sure I got exactly what I wanted. I did not feel as if he was trying to push me in to a deal but give me exactly what I was looking for without the pressure. I would definitely get a car from here again and recommend all my friends. More

Great service Great service, I received expectional help from my sales rep mikul brown. Everyone at the dealership is very helpful and Mr.Brown help me work around Great service, I received expectional help from my sales rep mikul brown. Everyone at the dealership is very helpful and Mr.Brown help me work around my crazy work schedule to find the perfect time to bring my car in to be serviced More

My experience was a very well transition I am thankful for being able to move up to another vehicle. The transaction did not take too long The demonstration of the car features were dynam I am thankful for being able to move up to another vehicle. The transaction did not take too long The demonstration of the car features were dynamic CJ Burns did an excellent job! More

Awesome & Excellent From the initial email with Katrina to my in-dealership encounter with Vincent (who picked me up at my house), my Kia experience was awesome. From the initial email with Katrina to my in-dealership encounter with Vincent (who picked me up at my house), my Kia experience was awesome. More