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Southern Buick GMC Greenbrier - Service Center

Chesapeake, VA

4.1
950 Reviews

950 Reviews of Southern Buick GMC Greenbrier - Service Center

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April 06, 2025

Service Dept provided a thorough and timely oil change while I waited. I was provided with video of their recommendations. More

by cindy.micklos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2025

Very good work, great people very clean place they don't try to sell you something that you don't need? More

by KFAULKS075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
April 06, 2025

Took the Kia in for its first oil change, 30 minutes later the Kia was ready! More

by JEFF.D.MYERS20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department was outstanding. Unfortunately I don't remember what their names were.
April 06, 2025

Communication at this service center has gone in the gutter. Bringing Steven in to help this has not made much of a difference. More

by SNTUCKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven, Rebecca, Josh
April 05, 2025

My experience at the dealership with nothing less than amazing. The service department handled my situation with customer service, courtesy, and fixed my car in a timely manner. I will be visiting them ag More

by CARLACAMP4EVR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
April 05, 2025

Terrible service. Hung up on. Don't answer phone. Lied to. Car was supposed to be 4 hrs and was 2 days with no work preform ed More

by taynicsor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
April 04, 2025

Very positive. Very positive. Staff was very polite. The service was timely and I was not charged for the service. More

by anthonypaige
Recommend Dealer
Yes
April 04, 2025

Visit went as planned with great customer service from Dekwan Miller. Thanks for keeping me updates on progress. More

by STACY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dekwan Miller
April 03, 2025

As Always,great service! Thank you for making the visit a breeze southern gmc Chesapeake More

by Darcy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Foxat
April 03, 2025

Waiting area was clean and comfortable Service advisor was very friendly Service wait time was prompt More

by LROBERTS773
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
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