Southern Buick GMC Greenbrier - Service Center

I had a long stay with my vehicle at this dealership, but in the end, the managers and techs made it right by providing me with a rebate that exceeded 95% of what I originally paid. I truly appreciate their in the end, the managers and techs made it right by providing me with a rebate that exceeded 95% of what I originally paid. I truly appreciate their effort in ensuring customer satisfaction. A special shoutout to Rebecca and Becky, who were both incredibly professional and provided excellent customer service throughout the process. Their communication and attentiveness made a big difference. Overall, I’m grateful for the resolution and the great service I received! More

They have kept their word about bringing your vehicle in without an appointment for oil changes, alignments, change of wiper blades. The workers work with excellence & is sure every need is met. without an appointment for oil changes, alignments, change of wiper blades. The workers work with excellence & is sure every need is met. More

Had to reschedule an oil change due to short staff. Had to drive from Yorktown Had to drive from Yorktown More

On time and courteous Easy access, nice people Place is under renovation and as such a little confusing is under renovation and as such a little confusing More

Great customer service, we only came by for an oil change and state safety inspection. As always though, we were attended to promptly and professionally. This is our go to dealership for GMC service even tho and state safety inspection. As always though, we were attended to promptly and professionally. This is our go to dealership for GMC service even though we are in NC. Thanks for taking great care of our Denali More

Professional, friendly and courteous. Your staff is knowledgeable and assists with any. Questions. Thank you Your staff is knowledgeable and assists with any. Questions. Thank you More

The Staff were cursing in front of customers over dirty bathrooms. They yelled obscenities and behaved inappropriately around customers. bathrooms. They yelled obscenities and behaved inappropriately around customers. More

The service Manager, Joe is completely untrustworthy, and a straight up LIAR! After speaking with his associates, Dan and Antwan, letting us know that the department did NOT even know our vehicle was incorre a straight up LIAR! After speaking with his associates, Dan and Antwan, letting us know that the department did NOT even know our vehicle was incorrect logged, and that they had filed the paperwork incorrectly, this guy Joe proceeds to tell us that after a month with the vehicle everything is as planned. Joe specifically should NOT be in this position. Do Not trust or use Southern Gmc of Greenbrier to service your vehicle. Additionally, because of the new Owners mismanagement, it only gets worse. BEWARE! More

Much better communication and ease of dealing with the service department! Spectacular changes have occurred and made getting service done so much more efficient!!! service department! Spectacular changes have occurred and made getting service done so much more efficient!!! More

This dealership has been nothing short of an embarrassment for a service dept. in SERIOUS need for new management my car has been damaged and no repair for what was broken. I mentioned it and st embarrassment for a service dept. in SERIOUS need for new management my car has been damaged and no repair for what was broken. I mentioned it and still NOTHING! My car has seat bar issues and this dealership never found it upon inspection. I totally dislike bringing my car there to be serviced. Slow, slow, slow There’s ALLOT of improvement needed at this location!! Sad for the customers. I will never purchase another car here just because of the service department!! It’s like night and day compared to how the service is with my Toyota and my Volvo dealership… More