Southern Buick GMC Greenbrier - Service Center

Service department is excellent…friendly service , happy employees, smiles all around. Five stars from me! employees, smiles all around. Five stars from me! More

Easy in person scheduling. 1st oil change for new 2024. Easy pick up thank you 1st oil change for new 2024. Easy pick up thank you More

It seems that when you need parts to be ordered, this is not completed prior to your appointment date and time. The customer service was very nice, but the service dept does not have enough mechanics and a not completed prior to your appointment date and time. The customer service was very nice, but the service dept does not have enough mechanics and are constantly busy. More

I drop my husband truck off and was able to pick it up after I got off of work which made it so convenient thanks for the awesome job after I got off of work which made it so convenient thanks for the awesome job More

Recall service scheduled over the phone. Nice to talk to someone when working delivery details. Car completed when promised and I received a call at the designated number. The latter does Nice to talk to someone when working delivery details. Car completed when promised and I received a call at the designated number. The latter does not always occur with other dealerships. More

Very professional. I had an appointment first thing in the morning. They were on time and had me in and out in no time. I had an appointment first thing in the morning. They were on time and had me in and out in no time. More

Held me car for 3 days for a couple of recalls and didn't my calls my calls More

No one calls you back or can give answers to questions and issues a customer has. and issues a customer has. More

Your customer service team never let's me down. Very courtesy, and polite. Maintenance crew very informative. Very courtesy, and polite. Maintenance crew very informative. More

Other than issues with making an appointment all was good. Service was completed accurately as for all work requested good. Service was completed accurately as for all work requested More