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Southern Buick GMC Virginia Beach

Virginia Beach, VA

Overview
Employees
Reviews
Vehicles
4.1
582 Reviews
Southern Buick GMC-Virginia Beach has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Virginia Beach, Norfolk and the Eastern Shore. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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2375 Virginia Beach Blvd,

Virginia Beach, VA

23454

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Showing 582 reviews

May 29, 2026

I had my car in for the complimentary inspection and oil change this past Tuesday. I had no communication from the service facility. I called 2 times and no one picked up. There should be a way to track you More

by erufle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike in service
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Jun 16, 2026 -

Southern Buick GMC Virginia Beach responded

Thank you for bringing this to our attention. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

May 29, 2026

The service department at Southern Buick GMC Lynnhaven was great. I brought my Yukon XL Denali Ultimate in for routine service. The service advisor let me know about additional maintenance items I was due More

by jim@abramshomes.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brown
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Jun 03, 2026 -

Southern Buick GMC Virginia Beach responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 29, 2026

Friendly, efficient and very communicative. I would recommend Southern GMC to all of my friends. More

by Cobaltgrillevb
Recommend Dealer
Yes
Employees Worked With
John in the service department. He was an amazing customer representative for your company! Best person I have dealt with in customer service in a long time.
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Jun 03, 2026 -

Southern Buick GMC Virginia Beach responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 28, 2026

Unorganized, poor costumer service. Came the day they told me to come back and they couldn't help me. No communication. No respond. Just unprofessional. More

by ABIGAILSORIANO66
Recommend Dealer
No
Employees Worked With
De anthony
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Apr 30, 2026 -

Southern Buick GMC Virginia Beach responded

Thank you for bringing this to our attention, Abigail. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to our President of Sales and to the General Manager of the dealership.

April 08, 2026

It was Good Done Thank you for everybody that helped me. It's always about the service.. More

by COA.MEL771
Recommend Dealer
Yes
Employees Worked With
ALEXANDER JAMES, ALEXANDER JAMES
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Apr 09, 2026 -

Southern Buick GMC Virginia Beach responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 01, 2026

Vincent was very helpful, he made the process very simple and easy. His explanation of all the paperwork was extremely thorough. More

by Patchmiles123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Jarvis
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Apr 02, 2026 -

Southern Buick GMC Virginia Beach responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 23, 2026

Great It was a great experience and I enjoyed the professionalism. I'd highly recommend doing business again with the dealership. More

by TCOWELL90
Recommend Dealer
Yes
Employees Worked With
ALEXANDER JAMES, ALEXANDER JAMES
Report | Print
Apr 02, 2026 -

Southern Buick GMC Virginia Beach responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 26, 2026

Kenny really did a great job. made me feel comfortable. Didn't feel haggled. Vinny did a wonderful job explaining all documents. Phenomenal job guys !!!! More

by JONESSADE424
Recommend Dealer
Yes
Employees Worked With
Kenny
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Mar 10, 2026 -

Southern Buick GMC Virginia Beach responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 26, 2026

Fantastic Malissa was knowledgeable, kind, and courteous. Frank in finance was terrific also. Thank you! More

by LAURIE.CUSIC
Recommend Dealer
Yes
Employees Worked With
Malissa Stimson
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Mar 10, 2026 -

Southern Buick GMC Virginia Beach responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 15, 2026

It was quick and easy. Easy to deal with and the process was stress free. More

by RNBSENIOR67
Recommend Dealer
Yes
Employees Worked With
Phyllis
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Mar 10, 2026 -

Southern Buick GMC Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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