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Southern Chevrolet

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.4
2,040 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Chevrolet Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3412 Western Branch Blvd

Chesapeake, VA

23321

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Showing 2,040 reviews

November 18, 2023

Never had any issues. ...good service overall...prices are high but service has been correct. More

by cljrobertm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

Southern Chevrolet responded

Thank you for taking the time to provide us with this feedback.

November 18, 2023

Clean and professional customer service for new and existing customers. Service representative was polite and helpful More

by thenextlevelaudiovideollc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taryn Kemp
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November 17, 2023

The advisor Stephen Harvell has outstanding customer service and cares about his customers every day. More

by COLLENARBOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Goicochea
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Nov 21, 2023 -

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 17, 2023

They were polite and helpful Nancy worked hard to solve my car issues. I wiil be back.. More

by eingram721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 17, 2023

They took the time to resolve my issue and went above and beyond to do it. I am very pleased with the service they provided me. Thanks again thank you ???? More

by Reinaldoespinosa1
Recommend Dealer
Yes
Employees Worked With
Mr. Scott, Mr. Todd, Mr. Alex Goicochea and the amazing mechanic can't remember his name
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Nov 17, 2023 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 17, 2023

They were awesome and they kept contact about the entire process. I would definitely recommend anyone to them More

by jamiehull427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 17, 2023

Very friendly and greeted at my car door by a nice younger gentleman and older man which was nice!! More

by Ayj319
Recommend Dealer
Yes
Employees Worked With
Tarant
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Nov 17, 2023 -

Ayj319 responded

Great customer service from beginning to end from the entire staff

Nov 17, 2023 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 16, 2023

I like this dealership because it has been honest, professional courteous and making accommodations for you when needed. They are willing to work with you to meet your needs. They show an understand More

by ELEYJCK9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
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Nov 16, 2023 -

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 16, 2023

Unsure about service department under new ownership. Arrived prior to 8AM appt. Around 8:35, a guy trying to bounce around and give updates to those waiting in lounge area states that my vehicle is com More

by SPARKE1975
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
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Nov 16, 2023 -

Southern Chevrolet responded

"SPARKE1975" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 15, 2023

Everybody is so nice and also did the work in a hurry. Thinking about taking my other car here. More

by M.BAILEY417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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