Southern Chevrolet
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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After waiting three weeks and a $5062. 00 Bill I got my truck . After one day I had to bring it back for the same thing I brought it in to get fixed. I'm concerned now what else did they no 00 Bill I got my truck . After one day I had to bring it back for the same thing I brought it in to get fixed. I'm concerned now what else did they not do for the money that I paid them. Very dissatisfied with this service received. More
Very knowledgeable, customer friendly. Very efficient and effective, macking the experience worth the value and worth the wait, which they were quick and reliable and right on time. Very efficient and effective, macking the experience worth the value and worth the wait, which they were quick and reliable and right on time. More
Communication was terrible. I tried calling and left 3 voicemails over a week and never heard anything back. I had to call the sales department and they walked down to the servi I tried calling and left 3 voicemails over a week and never heard anything back. I had to call the sales department and they walked down to the service and had them reach out to me which was frustrating . They reached out and set an appointment up and when I came in to drop my vehicle off, I was told I did not have an appointment. In the beginning Ray wasn't the nicest when telling me I didn't have an appointment even though I did and showed him the text providing proof I did have the appointment but he just seems annoyed and his customer service definitely could have been better. During the repair process, he did change quite a bit and was nice and helpful and contacting him was very easy. I think overall the experience was good but being nice to customers is not hard and gives us a better experience. Especially after calling multiple times and leaving voicemails and never getting a call back until I talk with the sales. More
Excellent staff and work done perfectly and on time. Will go back again Great dealership Will go back again Great dealership More
Stephen is always nice, polite and professional. It a pleasure to work with him. I got in and out in a responsible time. It a pleasure to work with him. I got in and out in a responsible time. More
Stephen is always nice, polite and professional. It a pleasure to work with him. I got in and out in a responsible time. It a pleasure to work with him. I got in and out in a responsible time. More
Everything went well Had a pleasant experience getting to and from the dealership without any problems. and from the dealership without any problems. More
I had a 10 am appointment for a simple inspection and oil change and my car was not ready until 4 pm! The guy that helped me was very unorganized, very poor attitude and quoted me $60 for 2 windshield wipers change and my car was not ready until 4 pm! The guy that helped me was very unorganized, very poor attitude and quoted me $60 for 2 windshield wipers which I agreed to and when I finally got my car back he wanted to charge me $84. I reminded him of his quote and he reluctantly changed the bill! My husband also had an appointment earlier in the year for his truck and it took 4 hrs. for his state inspection. When we purchased our vehicles it was through Hall and then they sold out to Southern. If I had known this was going to happen, I would have gone to another dealership! More
Dealership went above and beyond to make sure my Tahoe was properly serviced. The team took my vehicle in last minute with no questions asked. Great team! was properly serviced. The team took my vehicle in last minute with no questions asked. Great team! More




