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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,141 Reviews

1,141 Reviews of Southern Chevrolet - Service Center

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May 18, 2025

Adam in the service center was helpful and courteous. He answered all of our questions and scheduled us for repair quickly. More

by dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
May 18, 2025

Quick service especially on a Saturday. Service advisor was professional and knowledgeable. Overall, a good experience. We'll be back. More

by RAY2NAVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

No Lie I would have them work for Me. Your General Manager impressed me as a man that could get things done ...I adked for his card never knowing he was the GM of Southern. He asked whyI More

by debbiedingbat
Recommend Dealer
Yes
Employees Worked With
The Gm Steven Santomieri and Adam Jones Service Advisor. They were Helpful and very knowledgible Workers.
May 17, 2025

Everything was handled as asked for and vehicle was finished as promised always courteous and respect More

by RAGEYER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kuther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

I brought my truck in for a transmission replacement that was covered under warranty and they were extremely accommodating as well as the repair was done in the time frame they quoted me for with updates alo More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
May 16, 2025 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 14, 2025

Great experience from start to finish. Danny and Zach were very helpful and made the process very simple and easy. They go the extra mile for sure. More

by bplackett03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kuther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 14, 2025

Outstanding customer service. Highly recommended, all my Chevrolet vehicles are serviced here and I’ve always have had a great experience More

by BUDMARSHALL66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt and Adam in the service department
May 16, 2025 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 13, 2025

The service was great did not have any problems and it was less than a two hour wait so I was good More

by MY4GRANDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 13, 2025

I didn’t have to wait too long. I was very very thankful for that. More

by JILLBODNAR07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 13, 2025

The sales and finance team works effectively together to ensure customer's satisfaction. Always displaying professionalism. More

by lovecjwaters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Palumbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Compton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ocie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest
May 16, 2025 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!