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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,159 Reviews

1,159 Reviews of Southern Chevrolet - Service Center

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June 12, 2025

I want to thank everyone for taking care of me and helping me with my state inspection. You all were very patient and helpful. Thank you More

by Tylerlambert26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy
Jun 13, 2025 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 12, 2025

Super service and repair whenever I come to see them. Tjhe always take supe care of me. More

by BOBFORTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 10, 2025

First dealership to actually want to resolve my issues, which were plenty. I ended up trading in for my loaner, but the rates and process were painless; tremendous staff,thank you Nancy and Darlene! More

by stephenmoulton60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Palumbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Compton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Millis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angeles Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis McCann
Jun 10, 2025 -

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 09, 2025

They listened to what the issues were and worked with me on time frame. Thank you! More

by CELIA.FRIPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy!
Jun 10, 2025 -

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 08, 2025

Arrived before the quick lane opened. Deedee came out and got my info and had my car moved onto the line ready to go once they opened. She got everything else ready for my appt and kept m More

by NIGHTLITE74
Recommend Dealer
Yes
Employees Worked With
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeeDee Brenaman
Jun 10, 2025 -

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 07, 2025

Second visit in one year. 1st service was a warranty issue and I elected to drop off my truck. This visit was a simple service, oil and filter change with fluid and tire ch More

by FRANCIS.DELANEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DeeDee Brenaman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Southern Chevrolet responded

Thank you for bringing this to our attention, Francis. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

June 06, 2025

I was very impressed with the video I was able to view as they checked the car out. The staff was very cordial and professional and the customer areas were great. More

by THALL21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 05, 2025

Professional I've dealt with this dealership with the last two cars I purchased and will continue as long as I continue to get good service More

by Blackkeyzent88
Recommend Dealer
Yes
Employees Worked With
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeeDee Brenaman
Jun 10, 2025 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 03, 2025

The only Customer Service Rep working that day did a great job with check in, updates and check out process. More

by kelvin20vet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
He was part employee working that weekend
Jun 10, 2025 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 02, 2025

Fast and Courteous exactly what you would want from a service department. Thanks for your efforts. More

by HMDUNLOW14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!