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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,244 Reviews

1,244 Reviews of Southern Chevrolet - Service Center

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August 21, 2025

Nancy too busy, most work done like asked except driver door still has wind leak at 70 mph. For prices you charge all items should be checked. More

by BARDLTN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Gennarelli
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2025

Southern has been great. Service has been awesome and Nancy was fantastic with communicating updates with me. More

by CHATTERBOXMOOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Gennarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2025

Stephen went above and beyond to ensure I got my car inspected in a timely manner. He kept me informed throughout the process. And provided information about my vehicle's future needs. It was a great ex More

by BALLEN32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2025

Southern Chevrolet dealership was very nice people and I will recommend people to get they car work on More

by TAMIKABREMBY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2025

Mr, Phillip was great, I appreciate him and the serve he provided, thank so much. Everyone their was very helpful More

by SWEETNEY8513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Holloman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 19, 2025

Allgood so far have held up dealership end when dealing with anyone everyone always wants to help Nancy did good by keeping me informed More

by huxali1965
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Gennarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 17, 2025

Deedee was verry nice and verry professional, that day she was a one person show, and she handled it like the true professional she is. Handled phones, customers people outside the office and still took t More

by Chez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 17, 2025

Stephen Harvell was outstanding. The biggest issue I have had is the oil left on my drivers door and the handle on the A-Pillar inside my truck. More

by TIMHAIRSINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 15, 2025

Dee dee is one of the nicest , most helpful people I've ever had the pleasure of meeting, extremely informative and courteous!!! More

by 757sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 15, 2025

I have no complaints about Southern Chevrolet. The service manager was very helpful and kept me in the loop about my vehicle. More

by MLBONNERB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex (the servicemanager), I don't have his last name.
Aug 19, 2025 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Aug 19, 2025 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!