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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,118 Reviews

1,118 Reviews of Southern Chevrolet - Service Center

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April 27, 2025

After waiting 3 hours for an oil change, balance & rotation and to repair a slow leak, no one told me they couldn't repair the tire but balanced it and out on the front. Why didn't they tell me so I c More

by D.TERRY
Recommend Dealer
No
Employees Worked With
DeeDee Brenaman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeeDee Brenaman
April 27, 2025

Had the earliest appointment didn’t finish until 10. 40 am arrived at 8.00am appointment was for 8.15 am for a inspection More

by GWENEMANUEL70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DeeDee Brenaman
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

Everything was perfect customer service was great. Weekend work was great for a oil change. More

by marcuscampbell775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calvin Affleck
April 26, 2025

Outstanding customer service, and support. Thank you for keeping my Chevy running smooth, Dee Dee. More

by Melvin Kearney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

Great customer service! Everyone is friendly and helpful. The service is great and all concerns are addressed. More

by Hudsol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

Excellent customer service, fast turn around. Stephen is a true professional with genuine warmth and friendliness! More

by JJROBERTS578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2025

Express lane to include inspections is great. Express personnel are professional, friendly and provide excellent customer service. More

by THEYOUNGSRBA
Recommend Dealer
Yes
Employees Worked With
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeeDee Brenaman
April 22, 2025

My car was there for weeks with no updates. Finally I got time off work to come up there and was told ,I need a motor. More

by alexandernorfolk
Recommend Dealer
No
Employees Worked With
Matthew
April 17, 2025

Worse service at a FORD dealership I have ever had since I started buying FORD products in the 80's. More

by Ethebri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Kuther
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2025

I was disappointed in the fact the things I asked to be checked were not, and no real effort was made to try and address the fact a factory part was apparently discontinued. More

by MOSESROGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nancy