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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,175 Reviews
Call Service Center (757) 233-8120

1,175 Reviews of Southern Chevrolet - Service Center

Sort by
June 27, 2025

Came for oil change & state inspection. Best customer service I've had in all of Hampton Roads. More

by meganabeyta15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2025 -

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 25, 2025

I came inside to wait and you had the most accommodating staff! I was very impressed and happy with my visit. I had to take some medicine and needed food. The shuttle was arranged to take me to a food pl More

by Smartcookie5000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin
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Jun 26, 2025 -

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 24, 2025

Very pleasant staff. And they get the vehicles in and out in a timely manner. More

by v_branch1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2025 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 21, 2025

Alex is a 1st Class Customer Service Agent. He was very thorough, professional and honest. The kind of qualities that are rare these days. He communicated with me clearly what to expect. Which More

by ANTIOCH09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Goicochea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2025 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 21, 2025

They were incredibly busy, but were able to squeeze me in to get some work needed to be done quickly More

by Richard.jones0
Recommend Dealer
Yes
Employees Worked With
Phil
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Jun 26, 2025 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 21, 2025

The staff is welcoming and very helpful. I had a major issue with Ox Car Care and your staff was very patient with this resolve. More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip and Nancy in Service
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Jun 26, 2025 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 21, 2025

Been using this service for about 5 years and have faith in the mechanics to do right by me. More

by overheim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles LeMaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2025 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 20, 2025

The service department and my service advisor Ms. Nancy was very patient and knowledgeable about everything that happened to my vehicle... More

by DGIBSON23324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy
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Jun 26, 2025 -

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 20, 2025

Employees were very friendly, kept me aware of the progress of work being done and I was able to get me vehicle back quickly. More

by tcmulle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Misjak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2025 -

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 20, 2025

Good and faster oil change. Did not take all day just for a oil change More

by incbe9000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
4.0
This rating includes all reviews, with more weight given to recent reviews.
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Misjak
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2025 -

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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