Back

Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,245 Reviews

1,245 Reviews of Southern Chevrolet - Service Center

Sort by
August 15, 2025

I have no complaints about Southern Chevrolet. The service manager was very helpful and kept me in the loop about my vehicle. More

by MLBONNERB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex (the servicemanager), I don't have his last name.
Aug 19, 2025 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Aug 19, 2025 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 13, 2025

Not a fan of not being able to make an appointment. Makes it difficult with small children. Other than that great service and friendly staff. More

by LINSIEBOBBAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Southern Chevrolet responded

Thank you for taking the time to provide us with this feedback.

August 13, 2025

Even though service was behind. Service provider was nice. Very knowledgeable. Communication was good. Car was promised back on time More

by MTURNER754
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 10, 2025

Took too state inspection oil change 6:45 in the morning till 1130 too xxxx low More

by JUNKYARDMAN123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Southern Chevrolet responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 09, 2025

Very friendly staff will definitely return for Service on both of my vehicles at Southern More

by rwilkins20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 09, 2025

Deedee was great and helpful! Making an appointment and communication via text/app were poor at best. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Southern Chevrolet responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 08, 2025

Everyone I came in contact with was very professional and polite. I was really impressed with the video you sent to my phone explaining what you observed as you checked my car, greenbrier has lost my busines More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles LeMaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Gennarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 08, 2025

Took my vehicle in for a routine oil change and was very pleased with their service. More

by gowestdr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 08, 2025

Excellent service as always. Fast as possible, efficient, great help, always happy to be a customer. More

by Devslade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 07, 2025

Very helpful throughout the entire experience. Always friendly and listens to what the customers about any concerns. More

by TLWILSON05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calvin
Aug 13, 2025 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!